- Aug 16, 2006
Almost everything I try to do offline e.g. copy files, open folders, run a search, open programs etc etc what I get is a box saying 'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience'. There are more words then at the bottom 'Send Error Report' and 'Don't Send'. I've been advised to start again from scratch i.e. clean the hard drive and reinstall all my discs to factory settings. If this advice is good how do I do this. Sorry about my lack of computer jargon knowledge.