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Error running System Restore

Discussion in 'Windows 7' started by heathere, Jul 11, 2012.

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  1. heathere

    heathere Thread Starter

    Joined:
    Jan 29, 2012
    Messages:
    4
    I have a Gateway NV53 laptop running Windows 7. Tonight, all of a sudden, when attempting to run a System Restore I got this error message: System Restore does not appear to be functioning correctly on this system. A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information. (0x80042302)"
    I have no idea what this means or how to fix it, any help would be very much appreciated. Thanks in advance.
    Heather
     
  2. Ihatecats

    Ihatecats Banned

    Joined:
    Jun 10, 2012
    Messages:
    359
    Please download FarbarServiceScanner and run it on the computer with the issue.


    Make sure the following options are checked:
    Internet Services
    Windows Firewall
    System Restore
    Security Center/Action Center
    Windows Update

    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.
     
  3. heathere

    heathere Thread Starter

    Joined:
    Jan 29, 2012
    Messages:
    4
    Farbar Service Scanner Version: 08-07-2012
    Ran by Heather (administrator) on 11-07-2012 at 22:49:07
    Running from "C:\Users\Heather\Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
     
  4. Ihatecats

    Ihatecats Banned

    Joined:
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    Messages:
    359
    All looks well with the log have you tried in safemode and what is the reason that you want to do a system restore?
     
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