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Error: side-by-side configuration is incorrect

Discussion in 'Windows 7' started by CuteLunatic, May 9, 2012.

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  1. CuteLunatic

    CuteLunatic Thread Starter

    May 9, 2012
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional, 64 bit
    Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 7
    Processor Count: 4
    RAM: 8181 Mb
    Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
    Hard Drives: C: Total - 699987 MB, Free - 355233 MB; D: Total - 15359 MB, Free - 7490 MB; J: Total - 953859 MB, Free - 17 MB;
    Motherboard: Dell Inc., 0N826N
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

    Using the above system, I downloaded the trial version of PaintShop Pro X4 Ultimate. After installation, I clicked on the icon to start the program, and I get this error message:

    (Red X) C:\Program Fileks (x86)\Corel\Corel PaintShop Pro X4\Corel PaintShop Pro.exe

    The application has failed to start because its side-by-side configuration is incorrect. Please
    see the application event log or use the command-line sxstrace.exe tool for more detail.

    This program is the ONLY ONE that comes up with the error message. My PaintShop Pro X2 Ultimate runs fine. I have tried most of the solutions found in this forum and Microsoft's with no success. Thanks.
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