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Error starting sims2 Box with red circle and x

Discussion in 'Games' started by mdmbttrfly1, Mar 23, 2007.

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  1. mdmbttrfly1

    mdmbttrfly1 Thread Starter

    Mar 23, 2007
    I have had the sims 2 now for over a year and just recently started having a really odd thing happen. I have all the expansion packs. Game has been playing fine until about a month ago, I have had to uninstall and reinstall several times to see if this will fix my error. I insert my cd into my drive and it acts like it is going to load the game but after a few secons a blue box comes up with

    The Sims 2 X
    a red Circle with an X in the middle


    Can someone tell me what this means and what can I do with out having to uninstall my game and start all over.
  2. Lexo


    Mar 22, 2007

    I have been playing TS2 since it came out and the problem may be related to the Custom Content you added. Sometimes if you add a lot at any given time, you'll need to delete the "Groups.cache" file. You can find this in My Documents/EA Games/The Sims 2. It's in the same directory you find your downloads folder, near the bottom. It is safe to delete this file. It will regenerate itself. I have a lot of custom content downloads and when I was initially adding things, I encountered this on several occasions. I delete it everytime I add new content, now. :D

    This should work for you. I don't know that it has ever happened to people who don't use custom content, but it is possible, I suppose. I hope it works. (y)
  3. Iluvthesims


    Jul 28, 2008
    That same thing is happening to me (the red x thing) but i havent ever played it on my computer before, i tried deleting that file but it didnt work. Do you have any ideas?
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