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Error : szAppName : svchost.exe szAppVer : 5.1.2600.5512

Discussion in 'Windows XP' started by aqeelz, Jan 14, 2015.

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  1. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    Dear Members,
    I have a HP Compaq (Model: HP dx7380 MT (RX445AV) ) running on Windows XP Professional SP 3 Build 2600 ,
    Since a copule of months I am facing a prblem where a error shows up and the sound gets off.I am attching the snaps of that error dialog box. Please help in resolving the issue.
    [​IMG]


    Regards
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Hi, first do the following.
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
    ======
    Download Security Check by screen317 from.
    http://screen317.spywareinfoforum.org/
    Or
    http://www.bleepingcomputer.com/download/securitycheck/dl/123/

    Save it to your Desktop.
    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.
     
  3. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz, x86 Family 6 Model 15 Stepping 6
    Processor Count: 2
    RAM: 2038 Mb
    Graphics Card: Intel(R) Q965/Q963 Express Chipset Family, 256 Mb
    Hard Drives: C: Total - 61439 MB, Free - 36263 MB; D: Total - 61439 MB, Free - 7066 MB; E: Total - 81919 MB, Free - 8207 MB; F: Total - 100435 MB, Free - 21103 MB; G: Total - 305234 MB, Free - 3664 MB;
    Motherboard: Board Manufacturer, 0AB4h
    Antivirus: K7TotalSecurity, Updated: Yes, On-Demand Scanner: Enabled
     
  4. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    Results of screen317's Security Check version 0.99.93
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Security Center service is not running! This report may not be accurate!
    Please wait while WMIC is being installed.d
    i
    s
    p
    l
    a
    y
    N
    a
    m
    e
    ECHO is off.
    K
    7
    T
    o
    t
    a
    l
    S
    e
    c
    u
    r
    i
    t
    y
    ECHO is off.
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    CCleaner
    Adobe Reader 8 Adobe Reader out of Date!
    Google Chrome (39.0.2171.95)
    Google Chrome (39.0.2171.99)
    ````````Process Check: objlist.exe by Laurent````````
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 20% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
     
  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    I have never heard of K7 TotalSecurity - is it a free or paid for anti-virus program?

    Post a Hijack this log to see what is running on your Pc.
    Hijack this 2.05
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
    Also post the Uninstall Log from Hjt log
    Start HijackThis.
    At the bottom right hand corner under - Others stuff.
    Click on Config.
    Then Misc.
    Then Uninstall Manager.
    Save List > paste the list in your next post.
     
  6. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
  7. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    I asked about K7 as it is not in the list of recommended anti-virus programs, that you can find online.
    That aside - we need to see the Hjt log - post # 5.
     
  8. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    ok i will do that sir
     
  9. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    K7 is a very good AV.
     
  10. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 5:42:30 PM, on 1/17/2015
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)


    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\K7 Computing\K7TSecurity\K7TSecurity.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\USB Disk Security\USBGuard.exe
    C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_TATIJ4E.EXE
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\CCleaner\CCleaner.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7SysMon.Exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7CrvSvc.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7TSMngr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7EmlPxy.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7FWSrvc.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7PSSrvc.exe
    C:\Program Files\K7 Computing\K7TSecurity\K7RTScan.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\EasyTech Computers\Application Data\uTorrent\uTorrent.exe
    C:\WINDOWS\system32\dwwin.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
    C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
    C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\VNT\vntldr.exe
    C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\AskPartnerNetwork\Toolbar\Updater\IDC\IdcLdr.exe
    C:\WINDOWS\system32\wbem\unsecapp.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\EasyTech Computers\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://202.62.75.14/userportal/login.do
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: K7 Web Protection - {08B3B4B6-02DA-4658-8BA6-5974E3EBB03D} - C:\Program Files\K7 Computing\K7TSecurity\K7SRExt.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
    O4 - HKLM\..\Run: [K7TSStart] C:\Program Files\K7 Computing\K7TSecurity\K7TSecurity.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [USB Security] C:\Program Files\USB Disk Security\USBGuard.exe
    O4 - HKLM\..\Run: [WSHelperSetup.exe] C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
    O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
    O4 - HKLM\..\Run: [VNT] "C:\Program Files\VNT\vntldr.exe"
    O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_TATIJ4E.EXE /EPT "EPLTarget\P0000000000000000" /M "M100 Series"
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WSHelperSetup.exe] C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner.exe" /MONITOR
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll/206 (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\k7wslsp.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8EFB0C3E-FCA5-4D38-A939-AF7F004037C5}: NameServer = 192.168.15.1
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AV Health Monitor (AVHealthMon) - K7 Computing Pvt. Ltd. - C:\WINDOWS\AVHealthMonitor\HealthMon.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: K7Carnivore Service (K7CrvSvc) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7CrvSvc.exe
    O23 - Service: K7Computng - EMail Proxy Server (K7EmlPxy) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7EmlPxy.exe
    O23 - Service: K7Firewall Services (K7FWSrvc) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7FWSrvc.exe
    O23 - Service: K7Privacy Services (K7PSSrvc) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7PSSrvc.exe
    O23 - Service: K7RealTime AntiVirus Services (K7RTScan) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7RTScan.exe
    O23 - Service: K7SpmSrc - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7SpmSrc.exe
    O23 - Service: K7TotalSecurity Manager (K7TSMngr) - K7 Computing Pvt Ltd - C:\Program Files\K7 Computing\K7TSecurity\K7TSMngr.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files\Sony\Sony PC Companion\PCCService.exe

    --
    End of file - 10241 bytes
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Download AdwCleaner by Xplode to your desktop.
    http://www.bleepingcomputer.com/download/adwcleaner/
    Click on the Download Now @BleepingComputer button and save it to your desktop.

    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

    Close any browsers that may be open - double click on the ADWCleaner icon on your desktop
    Click on the Scan button.
    Let it scan your Pc - when that is done click on the Report button.
    The report will appear on your desktop - Copy and Paste it into your next post.
    ======
    Also post the Uninstall Log from Hjt log
    Start HijackThis.
    At the bottom right hand corner under - Others stuff.
    Click on Config.
    Then Misc.
    Then Uninstall Manager.
    Save List > paste the list in your next post.
     
  12. aqeelz

    aqeelz Thread Starter

    Joined:
    Jan 13, 2015
    Messages:
    8
    # AdwCleaner v4.108 - Report created 19/01/2015 at 13:20:49
    # Updated 17/01/2015 by Xplode
    # Database : 2015-01-18.1 [Live]
    # Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
    # Username : EasyTech Computers - EASYTECH
    # Running from : C:\Documents and Settings\EasyTech Computers\Desktop\AdwCleaner.exe
    # Option : Scan

    ***** [ Services ] *****

    Service Found : APNMCP

    ***** [ Files / Folders ] *****

    Folder Found : C:\DOCUME~1\EASYTE~1\LOCALS~1\Temp\apn
    Folder Found : C:\Documents and Settings\All Users\Application Data\apn
    Folder Found : C:\Documents and Settings\All Users\Application Data\apn
    Folder Found : C:\Documents and Settings\All Users\Application Data\AskPartnerNetwork
    Folder Found : C:\Documents and Settings\All Users\Application Data\AskPartnerNetwork
    Folder Found : C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\AskPartnerNetwork
    Folder Found : C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lkemddiljapcmhicklfpcbpfffahfbja
    Folder Found : C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\VNT
    Folder Found : C:\Program Files\AskPartnerNetwork
    Folder Found : C:\Program Files\VNT

    ***** [ Scheduled Tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Found : HKCU\Software\AskPartnerNetwork
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0055C089-8582-441B-A0BF-17B458C2A3A8}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0055C089-8582-441B-A0BF-17B458C2A3A8}
    Key Found : HKLM\SOFTWARE\AskPartnerNetwork
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{0055C089-8582-441B-A0BF-17B458C2A3A8}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
    Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\lkemddiljapcmhicklfpcbpfffahfbja
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0055C089-8582-441B-A0BF-17B458C2A3A8}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7AB5857A57A0687786597A857BFFFFFF
    Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnTbMon]
    Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [VNT]

    ***** [ Browsers ] *****

    -\\ Internet Explorer v8.0.6001.18702


    -\\ Mozilla Firefox v


    -\\ Google Chrome v39.0.2171.99

    [C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Documents and Settings\EasyTech Computers\Local Settings\Application Data\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

    *************************

    AdwCleaner[R0].txt - [2875 octets] - [19/01/2015 13:20:49]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2935 octets] ##########
     
  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Run AdwCleaner again - Scan > Clean > let it reboot your pc.
    Then post the latest log file.
    ======
    Download Junkware Removal Tool
    http://www.bleepingcomputer.com/download/junkware-removal-tool/

    Temporarily shutdown your anti-virus to avoid any conflicts.
    http://www.bleepingcomputer.com/for...nti-virus-firewall-and-anti-malware-programs/
    Be sure to enable the anti-virus program after the scan.

    Right-mouse click JRT.exe and select Run as administrator (If using XP just double click on the icon to run it.)
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message.
     
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