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Error when closing down computer

Discussion in 'Earlier Versions of Windows' started by Maureen Ball, Dec 31, 2001.

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  1. Maureen Ball

    Maureen Ball Thread Starter

    Dec 31, 2001
    A week ago I installed McAfee QuickClean from a disc issued with Computer Shopper. Later I decided to uninstall it, but ever since I have been having trouble closing down my computer, every time I want to shut down, up comes a window headed 'Outlook Express FoldSync Window Class' asking me to either 'wait', 'end task' or 'cancel' and the only way I can get my pc to shut down is to click on 'end task'. I did ask zdnet Help & How to for help, but they gave me a site on Microsoft for me to print out, but it was about 80 pages long and being a 'silver surfer' I found it way above my head, so still have the problem.

    My pc closes down as normal when I have just used the pc, but when I have been on the net and used emailing, that is when I have trouble closing down my pc, I can close down from the internet, which clicks off as normal but when I try to actually close down my pc that is when I get this window coming up, and I am worried that I may be damaging my pc.

    Is it possible for anyone to help me in easy steps!! as although I love my computer I am in no way an expert.
  2. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    The only thing I can find for FoldSync seems to involve this software...


    If you have that installed you might try removing and reinstalling it if you wish to keep it. Or just disable it.
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