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Error writing to USB001

Discussion in 'Hardware' started by slick, Oct 18, 2003.

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  1. slick

    slick Thread Starter

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    I have a HP Deskjet 5150 printer and it works fine until I shut down the computer. When I turn it off and the back on and attempt to print, I get the following error: 'ERROR WRINTING TO USB001 DATA ERROR(CYCLIC REDUNDANCY CHECK)' and doesn't print. I have to uninstall the printer, go into the registry, delete the usbprint key, and then reinstall everything again like I'm doing it for the first time and then it works again until I turn it off. Why is this happening? Is there something I can do to fix this? I'm running win98 second edition on a PII 350 with 256 RAM. This is driving me crazy...Please Help
     
  2. mobo

    mobo

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    Navigate to start / run and type msconfig and go to the startup tab. Check to see that print spooler is checked.
     
  3. slick

    slick Thread Starter

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    I don't have that setting but what I do have that has to do with my printer is HPDJ task utility, HP software update, and HP component manager but no print spooler..Anything else I can try?
     
  4. mobo

    mobo

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    Completely uninstall the printer..every last bit then reboot without it and again verify its gone. The shutdown, hook it up and reboot windows then install the latest drivers form the manufacturer.
     
  5. mobo

    mobo

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    You may also want to look for drivers for usb support from the mobo manuffacturer.
     
  6. slick

    slick Thread Starter

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    I don't have that setting but what I do have that has to do with my printer is HPDJ task utility, HP software update, and HP component manager but no print spooler..Anything else I can try?
     
  7. mobo

    mobo

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    The print spooler is the connection link between the pc and the printer and it has to be functioning to tell the printer to print and what to print
     
  8. slick

    slick Thread Starter

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    I have done all that and it works just fine until I shut the machine down. Then on the next reboot it won't print. Ever heard of anything like that?
     
  9. mobo

    mobo

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    Not really..
     
  10. slick

    slick Thread Starter

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    This makes no sense but if I unplug the printer from its power and then reboot the computer then plug the printer back into the wall, it still works. If I keep it pluged in to the wall and reboot, it will not work. Do you think my printer is defective or is it something else. My printer is a HP deskjet 5150
     
  11. mobo

    mobo

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    Essentially what your doing is rebooting the printer so perhaps it is something with the printer..Do you have any other usb ports to try ?
     
  12. slick

    slick Thread Starter

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    Yes, and it does the same thing. I'm going to talk to someone from HP and see if they can tell me anything...
     
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