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Errors following a Windows XP Installation

Discussion in 'Windows XP' started by PGAOE7, Apr 19, 2004.

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  1. PGAOE7

    PGAOE7 Thread Starter

    Feb 1, 2004
    Hi All,

    I decided to format my PC over the weekend. I re-installed Windows XP Professional by deleting all existing partitions and starting again from scratch.

    After this installation I went to Help and Support and an error message came up stating that the Help and Support service was not running. I looked in Administrative Tools and Help and Support was automatically enabled.

    Also, I went to the Microsoft site and scanned for any necessary updates needed. It told me I needed to Install Service Pack 1 before anything else. I did this and re-booted. When I went back to the Microsoft site It told me I needed the same service pack. I repeated this process 4 times and still the system isn't recognising the Service Pack.

    I'm going to do a re-installation tonight, and I wondered if anyone has any advice for me to help resolve these issues.

  2. punjabian263


    Mar 13, 2003
    There may be cd problem, that has not correctly installed.

    however you can access help files directly through windows\help folder.
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