Errors following a Windows XP Installation

[PGAOE7]

Hi All,

I decided to format my PC over the weekend. I re-installed Windows XP Professional by deleting all existing partitions and starting again from scratch.

After this installation I went to Help and Support and an error message came up stating that the Help and Support service was not running. I looked in Administrative Tools and Help and Support was automatically enabled.

Also, I went to the Microsoft site and scanned for any necessary updates needed. It told me I needed to Install Service Pack 1 before anything else. I did this and re-booted. When I went back to the Microsoft site It told me I needed the same service pack. I repeated this process 4 times and still the system isn't recognising the Service Pack.

I'm going to do a re-installation tonight, and I wondered if anyone has any advice for me to help resolve these issues.

Thanks.

 

[punjabian263]

There may be cd problem, that has not correctly installed.

After this installation I went to Help and Support and an error message came up stating that the Help and Support service was not running.

however you can access help files directly through windows\help folder.