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Errors: IfxSpMgt, SpTna

Discussion in 'All Other Software' started by smokvica, Jul 8, 2007.

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  1. smokvica

    smokvica Thread Starter

    Joined:
    Jul 8, 2007
    Messages:
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    Hello!

    When I start windows I receive two messages, one named SpTna and the other IfxSpMgt, both containing a message: ''No specific customer resource file found!''
    I think they are a part of HP ProtectTools but I do not know what to do now.
    I've added my HijackThis logfile.

    Please help! Thank you.

     
  2. rebon

    rebon

    Joined:
    Oct 21, 2001
    Messages:
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  3. smokvica

    smokvica Thread Starter

    Joined:
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    Messages:
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    I checked google but nothing gave me the answer I wanted.
    I can delete it but the problem is that it belongs to some programs that I already got on the computer when I bought it and I do not know if it is smart to delete them although at the moment I do not know what is purpose of some of them.
    If you understand me ...
     
  4. Frank4d

    Frank4d Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    This link explains what they are: http://h20331.www2.hp.com/Hpsub/cache/292230-0-0-225-121.html It doesn't look like anything most users would want. But the description indicates it can control access to the computer, and you don't want to do something that may lock yourself out. I think it would be best to contact HP to enquire if it is safe to delete.
     
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