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Errors with Netmeeting & yahoo messenger

Discussion in 'Web & Email' started by silicon01, Jan 21, 2002.

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  1. silicon01

    silicon01 Thread Starter

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    When starting Netmeeting or the cam feature in Yahoo messenger I get this error. Cannot run multiple instances of a DLL under WIN 32s. I have to click past about 25 of these error boxes & then the software runs ok.Any idea how to find out what DLLs it's talking about? Thanks. First time on this site.,
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya and welcome

    By any chance are you doing any programming?

    If not, it looks like that there are two programs trying to run that have the exact same .dll

    You say Netmeeting or the Cam in Yahoo. Do you have both of these open for the error to occur?

    If so, try opening one and see if the error appears. If not, open the other and it may appear.

    Thats the problem. If not, it may be a program that is running at startup.

    Go to Run and type MSINFO32. On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

    Regards

    eddie
     
  3. silicon01

    silicon01 Thread Starter

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    No, no programmer here. It happens when I start either one individually.This really has me stumped. Thanks for the help.


    BlackICE Utility Startup Group "C:\Program Files\Network ICE\BlackICE\blackice.exe" -closed
    run Win.ini hpfsched
    Taskbar Display Controls Registry (Per-User Run) RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
    TClockEx Registry (Per-User Run) C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
    News Alert Registry (Per-User Run) C:\Program Files\MSNBC\Alert\NEWSALRT.EXE
    WEBCAMRT.EXE Registry (Per-User Run)
    bpcpost.exe Registry (Machine Run) C:\WINDOWS\SYSTEM\bpcpost.exe
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
    SystemTray Registry (Machine Run) SysTray.Exe
    LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    Mixghost Registry (Machine Run) C:\ACS495\MixGhost.exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    EM_EXEC Registry (Machine Run) C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    HCDetect Registry (Machine Run) C:\Program Files\HomeClick\HCDetect.exe
    Tweak UI Registry (Machine Run) RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    PP5300usb Registry (Machine Run) C:\PROGRA~1\VISION~1\PAPERP~1\FBDirect.exe
    ICSMGR Registry (Machine Run) ICSMGR.EXE
    RFX_auto_upgrade Registry (Machine Run)
    NAV Agent Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
    LoadQM Registry (Machine Run) loadqm.exe
    DXM6Patch_981116 Registry (Machine Run) C:\WINDOWS\p_981116.exe /Q:A
    LVComs Registry (Machine Run) C:\WINDOWS\SYSTEM\LVComS.exe
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    LoadBlackD Registry (Machine Service) C:\Program Files\Network ICE\BlackICE\blackd.exe
    CSINJECT.EXE Registry (Machine Service) C:\Program Files\Norton CleanSweep\CSINJECT.EXE
    ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Okay

    Lets see if any of them can be removed that may cause the problem.

    BlackICE Utility: Loads the user interface for the BlackIce Defender firewall program. From the parent site - '(the user interface) starts in the "Startup" menu and adds itself to the taskbar. The user interface is independent from the rest of the system and only displays the output or reconfigures the system. It does not need to be running for the rest of the system to run.

    Taskbar Display Controls: Only appears in MSCONFIG if you have a Display Settings icon in the System Tray allowing resolution changes on the fly. Can also be disabled under Start -> Settings -> Control Panel -> Display -> Settings -> Advanced -> General

    TClockEx: Puts a configurable time/date display in the tray (and other features). Freeware by Dale Nurden and is popular on cover disks. Not required

    News Alert: MSNBC News system tray utility to alert you to new news. Not required

    WEBCAMRT.EXE: For Logitech Web Cams. Not required - camera works fine without it

    bpcpost.exe: Microsoft TV Viewer Post Setup Program. Part of Microsoft WebTV for Windows. Used to display TV on your PC via a compatible video card with in-built tuner (such as ATI All-In-Wonder). If you don't use it - uninstall it

    ScanRegistry: keep

    TaskMonitor: The Task Monitor the disk-access patterns of programs when they are started and stores this information in log files in the Applog folder. Task Monitor also records the number of times you use a program. The Disk Defragmenter tool uses this information to optimize your hard disk so that programs that you use frequently are loaded faster. Not required - but can be useful. Note: for Norton Anti-Virus 2002 users, loading TaskMonitor will typically solve many, if not most, of those annoying IE scripting errors (per Symantec's Knowledgebase)

    SystemTray: keep

    LoadPowerProfile: Power management specifics such as monitor shut-off, system standby, etc. keep

    Mixghost: Management software for Altec Lansing speakers. If a change is needed, the user can launch it from the Start menu

    StillImageMonitor: If your scanner does not have a button to initiate scanning you kill stimon. Even if it does have a button, you can still manually launch the scanning application. If unavailable via Start -> Programs

    EM_EXEC: Logitech Mouseware driver. Needed to support some additional functionality of Logitech mice/trackballs

    HCDetect: MS HomeClick Network - simple home network setup and configuration program included with 3Com HomeConnect home networking products. Runs in the background for network printer notification, detection, and Internet Connection Sharing (ICS) taskbar icon. Not required - network can be set-up manually, also has a known memory leak problem

    Tweak UI: Restores settings that can't be retained if you have Tweak UI installed

    PP5300usb: Paper Port" software that monitors the status of a Visioneer OneTouch scanner. The **** represents the model, 5300, 7600, etc. Available via Start -> Programs - not required

    ICSMGR: Monitors DNS and DHCP requests for ICS (Internet Connection Sharing). Needed if youÂ’re sharing the internet on various computers

    RFX_auto_upgrade: A browser plugin called the RichFX player that. Here is the link to RichFX's solution to removing the auto upgrade. http://www.richfx.com/RFXHelpPlayer.asp#uninstall Not needed

    NAV Agent: Introduced with Norton Anti-Virus 2002 to replace Norton Auto-Protect and Norton eMail Protect. With the amount of E-mail borne viruses and those around the web you need it if you're connected. Leaving "Auto-Protect", "E-mail Scanning" and "Script Blocking" enabled doesn't seem to slow the system down.

    QuickTime: System Tray access to Apple's "Quick Time" viewer from version 5 onwards. Not required

    LoadQM: Loads the MSN Explorer Query Manager - a waste of resources and bandwidth. Also installed by the latest version of MSN Messenger. Note that disabling this can sometimes prevent internet sharing working on Win2K Pro SP2

    DXM6Patch_981116: Win32 cabinet self extractor. Not required

    LVComs: Lvcomm server. Related to Logitech Quick Cam - works fine without it. Not required

    LoadBlackD: This is the "intrusion detection system" of the BlackIce Defender firewall which loads independently of the "user interface" (BlackIce Utility - blackice.exe - under B). Required if you regularily connect to the internet and this is your firewall

    CSINJECT.EXE: Part of Quarterdeck/Norton CleanSweep. For a full description see here http://service2.symantec.com/SUPPORT/cleansweep.nsf/docid/1999022413295728 . An excerpt - "Csinject must be loaded in order for Smart Sweep to automatically monitor installations and properly track registry changes."

    ScriptBlocking: Update to Norton AntiVirus 2001. Detects certain types of script-based viruses without the need for specific virus definitions - such as JavaScript and VBScript. This will help protect you from these viruses even before virus definitions are available. Note - some users complain of problems once the update is installed.

    Okay, for the ones that you want to remove, go to Run and type MSCONFIG. Startup tab, uncheck all those that you don't want, apply and restart. If you're unsure, do each seperetely, but apply and restart after each one.

    Also, lets claen up the system anyway.

    Go here and downlaod AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all, except any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

    Whilst you're there, download and install Refupdate to get the latest updates.

    Regards

    eddie
     
  5. silicon01

    silicon01 Thread Starter

    Joined:
    Jan 21, 2002
    Messages:
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    Wow some good info here. After this I will be killing a few of those apps for sure. However I Already went to Msconfig and killed off most everything without success. I even used End it all, an app that lets you kill everything. I was amazed the system did not crash & burn. The error still popped up when starting the Netmeeting and Yahoo messenger. Nothing was runnung in the system.lol Also I do use Lavasoft's program and killed the spyware long ago.
     
  6. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Messages:
    36,114
    Okay

    When did you notice this start happening? Did you load a specific program and then it happened?

    Try this, uninstall Yahoo Messenger and see if the problem occurs with NetMeeting.

    I don't know if you can backup the messenger, but I have found this:

    http://www.messengerbackup.troyphillips.com/

    Regards

    eddie
     
  7. silicon01

    silicon01 Thread Starter

    Joined:
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  8. eddie5659

    eddie5659 Moderator Malware Specialist

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    er, I think you forgot to post. Just popping this reply in incase you have it on email alert and thats how you check on it.

    eddie
     
  9. silicon01

    silicon01 Thread Starter

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    Actually if you look close you can see that I Posted what you wrote along with my reply within the paragraph. Sorry I'm used to using Outlook Express. It did not come out like I'd hoped.
     
  10. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Messages:
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    Ah, I see it now. Sorry about that. :p

    So, it was with NM that it all began. Okay, leave Yahoo alone, and lets look at NM. Somewhere there is a conflict.

    Have you removed those programs that you have running at startup?

    If so, try uninstalling Netmeeting, and the errors should go. Then, install it again. Try this all in Safe Mode, to avoid the Antivirus kicking in.

    Hopefully, it'll go. If not, we may need to look at all the programs you use, or something deeper.

    Regards

    eddie
     
  11. silicon01

    silicon01 Thread Starter

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    Yes the startups have been disabled. I went into SM and removed & reinstalled NM.Same problem. The error box that pops up with NM is CONF.exe Cannot run multiple instances of a DLL under WIN32s

    When launching the cam from within Yahoo Messenger The box is named Ypager.exe and the rest of the error is the same.

    This is one tough nut to crack.
     
  12. eddie5659

    eddie5659 Moderator Malware Specialist

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    When you uninstalled NM, did you try and see if Yahoo ran without errors?

    eddie
     
  13. silicon01

    silicon01 Thread Starter

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    Yes I have used NM and YM each without the other installed a few times, makes no difference. I have also had vertually nothing running in the background before also. No difference.
     
  14. Laura

    Laura

    Joined:
    Sep 22, 1999
    Messages:
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    Netmeeting errors? I strongly encourage you to uninstall your netmeeting and reinstall. Unsualy this fixes most problems. ;)

    Laura
     
  15. silicon01

    silicon01 Thread Starter

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    Been there done that many times.
     
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