Ethernet Adapter Issue

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rfzbaker

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Jan 17, 2007
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I recently had to reformat my PC because I was getting a blue screen which said windows would not start properly, I tried repairing my windows but that did not work either. I use Verizon DSL and I've never had an issue installing it when I first got it. I can't get online unless I have the software of verizon's installed, but I can't install the software because when I go to "Install my Modem" it can not connect to my Ethernet Adapter. It says that I do not have an "Ethernet Adapter". I'm not positive, but I think an Ethernet Adapter is the same as an Ethernet card, please tell me if I'm wrong.

I'm assuming when I had to improperly shut my computer down I may have fried something (such as my ethernet card ) and that I need to purchase a new one. I've gone through all of the troubleshooting issues and none of them resolved my problem. I don't feel like calling on July 4th because I have family over, and I figured I'd get better help here anyway.

I'm an avid gamer, and a decent Ethernet Card would be nice (If that's even my problem!?)

1) Do you think it's my card?
2) If I get a new card, what kind of card should I get?

Thanks to everyone in advance, your help is greatly appreciated.
 
Joined
Mar 8, 2004
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After the reformat it's necessary to reinstall the chipset drivers. Did you do that? Do you know if you have a separate adapter or is it part of the MotherBoard.?Go into Device Manager. What do you have there with a question mark?
 

rfzbaker

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Jan 17, 2007
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I don't recall reinstalling chipset drivers. Will that be on the driver's and utilities disc? I don't know if it's seperate or a part of the mobo. I can't find device manager :mad: Mind helping me with that? SOrry.

I'm on a downstairs computer, mine is upstairs. I'm sure you knew that though
 
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Device Manager: Couple of different ways to open it.
Click the Start button then Control Panel. Open System. Click on Hardware and then Device Manager.

What do you have for a system? Yes it's probably on the drivers disc.
 
Joined
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To Find Device Mgr>__click On My Computer__view System Info_hardware_device Manager>_network Adaptors>what Do You See?
 

rfzbaker

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Jan 17, 2007
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34
If I install my drivers disc do you think my internet will work.

I have a Dell XPS Generation 4. Windows XP. 1 GiG Ram. nVidia 6800. Sb Audigy 2ZS. Not sure about mobo, it's a dell and horrible.
 

rfzbaker

Thread Starter
Joined
Jan 17, 2007
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Device Manager:
Network Adapters
(YELLOW ?)Other Devices
Ethernet Controller
Multimedia Audio Controller
PCI Input Device
Video Controller (VGA Compat)


Under Network Adapters
1394 Net Adapter
1394 Net Adapter #2
 
Joined
Mar 8, 2004
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7,794
Yes you need to install the drivers from that disc. Looks like you don't have drivers for sound, your video card, modem, and network adapter.
 
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If You Re Install Your Driver For Your Ethernet Card Go Back After Words To Device Mgr And Check To See If It Shows
 

rfzbaker

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Jan 17, 2007
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34
Ill do it when I get a chance. I was in such a rush that I did not even consider it. Ill try it when the family is done with fireworks. Ill let you know how it goes shortly. Thank you very much for your help.
 
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