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ethernet cable disables all internet

Discussion in 'Networking' started by 666Satan666, Aug 30, 2017.

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  1. 666Satan666

    666Satan666 Thread Starter

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    Whenever I plug in my Ethernet cable into my pc and the other end into the wall, all of the internet in the house stops. My pc is slightly over a week old, but i have still installed all of the drivers i could find to fix the problem
     
  2. etaf

    etaf Moderator

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    Wayne
    have you used this cable and wall connection before ?

    with the ethernet connect , would you post an ipconfig /all
    ------------------------------------------------------------------------
    ipconfig /all


    We would like to see the results from an ipconfig /all - Please post back the results in a reply here.

    If you cannot access the internet with this PC
    You will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
    If you do not have another PC
    Do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries​

    For Windows 8 or Windows 10
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
    Latest version of windows 10 , choose Windows PowerShell (Admin)
    Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin) or Windows PowerShell (Admin)

    For windows version, XP, Vista, W7
    Hold the Windows key and press R
    Now type CMD
    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    If using Windows PowerShell (Admin)
    type
    cmd.exe
    then

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  3. 666Satan666

    666Satan666 Thread Starter

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    I plugged in just the ethernet cable into the wall, and it shut off the wifi, I dont think its a problem with the computer, and no the wall plug hasnt been used before, and no this is a new cable
     
  4. 666Satan666

    666Satan666 Thread Starter

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    By that i mean the other end of the ethernet cable wasnt plugged into the pc
     
  5. etaf

    etaf Moderator

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    any reason you deleted the ipconfig
    nothing that cannot be shared is shown there

    how are the other devices connected to the internet
     
  6. 666Satan666

    666Satan666 Thread Starter

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    mostly wifi except for one other computer
     
  7. etaf

    etaf Moderator

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    Wayne
    can we see an ipconfig / all from that computer please
     
  8. 666Satan666

    666Satan666 Thread Starter

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    My ethernet cable isnt connected
     
  9. 666Satan666

    666Satan666 Thread Starter

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    Because i cant use it
     
  10. etaf

    etaf Moderator

    Joined:
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    Messages:
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    First Name:
    Wayne
    so what have you posted ?

    you have 2 pcs connected by cable
    i would like to see an ipconfig /all from the working pc
    then the new pc while connected
    save the results , disconnect the pc and get ethernet back and post results
     
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