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ethernet controller driver is missing

Discussion in 'Networking' started by miboy223, Jul 6, 2012.

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  1. miboy223

    miboy223 Thread Starter

    Jul 6, 2012
    So my grandpas Dell insperon 6000 crashed and now he cant connect threw a wired connection but he can connect threw a wireless it says the drivers missing i tryed to just reinstall but windows couldnt find it and now idk how to get it to install and also the video controller and vga whatever them are also are missing im not worried about them but i would like the wired connection to work
  2. etaf

    etaf Wayne Moderator

    Oct 2, 2003
    what windows version is it running
    can we see a device manager screen shot - sounds like a lot of drivers are missing - did you do a reinstall at all

    the drivers will all be on the DELL support site - there should be a service tag number on the machine - use that to get the drivers


    Device Manager
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    how to access device manager for different windows versions

    windows key and pause Key should open to allow device manager to be seen,
    on a laptop you may need to use windows key + FN key + Pause Key

    if this does not work then

    Windows 7 or Vista
    Click on the Start Orb
    In the Start Search box type
    device manager and then press enter


    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Or if you are using Vista/Windows 7 you can use the "snipping tool" which is found in
    Start> All programs> Accessories> Snipping Tool
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