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Ethernet Controller help

Discussion in 'Windows XP' started by Rds707, Jan 10, 2011.

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  1. Rds707

    Rds707 Thread Starter

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    My old desktop has been running slow for along time so i thought i would completely wipe it and reinstall windows xp on it. It made the computer alot faster but i can't connect to the internet. Im not very good with computers but when I go to the device manager it says that both the Ethernet Controller and the Multimedia Audio Controller are missing, they have yellow question marks beside them. Does anyone know how I could get my internet working? If it helps I have a 1394 Net Adapter Im not sure if that helps at all.
     
  2. Old Rich

    Old Rich

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    [​IMG] and welcome to the Forum

    You just need to load the Motherboard drivers. What Brand and Model is this PC? . . if a custom build, Brand and model of Motherboard
     
  3. Rds707

    Rds707 Thread Starter

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  4. Old Rich

    Old Rich

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    Nothing wrong with Dells . . actually they are one of the best when it comes to support

    You can go to the Dell support site, enter your Service Tag Number and download the drivers. Be sure to use IE and do not use the Dell Download Manager!

    Just download the driver file, save it to the desktop and double click to install

    On the list of drivers, click on the driver file:

    [​IMG]

    Then the download button here:

    [​IMG]

    See this for the order they should be installed:
    http://support.dell.com/support/top...0C0937D62A8739E0401E0A55174744&doclang=en&cs=
     
  5. Rds707

    Rds707 Thread Starter

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    Do you know how I could get that to my computer from my laptop? Because of that I have no internet on my desktop or is that even the problem for the no internet?
     
  6. Old Rich

    Old Rich

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    Copy the drivers to a flash drive or burn them to a CD . . install on the other one
     
  7. Rds707

    Rds707 Thread Starter

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    Thanks for the help I'l go see if this works.
     
  8. Rds707

    Rds707 Thread Starter

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    Before i saw you say don't use their download manager i did and now it wont let me download it do you know how to just download it using ur browser again?
     
  9. Old Rich

    Old Rich

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    Either uninstall the Download Manager or use another machine
     
  10. Rds707

    Rds707 Thread Starter

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    I installed exactly what you told me to and it did nothing when i go to my device manager it still shows the ethernet controller as a yellow question mark.
     
  11. Old Rich

    Old Rich

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    Did you install the Chipset Driver first?
     
  12. Rds707

    Rds707 Thread Starter

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    Is there more than one driver i need to download I thought there was just the chipset? Im not very good with computers..
     
  13. Old Rich

    Old Rich

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    YOu need the Chipset first . . then the network adaptor drivers, then the sound
     
  14. Rds707

    Rds707 Thread Starter

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    k i installed the chipset now what is the network adaptor driver called and the sound driver called?
     
  15. Old Rich

    Old Rich

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    Network Adaptor is under "Network" . . Sound is under "Audio"
     
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