Ethernet Controller problems

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mb82

Thread Starter
Joined
Nov 6, 2011
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3
My computer crashed and now it says I need to reinstall the ethernet controller driver. How do I do that? When the computer searches for the driver it can't find it. I have a wireless connection, but I prefer a direct connection because the reception in my apartment isn't very good.

Help please!

Thanks!
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
What's the make, model, and operating system?

----------------------------------------------------------------------------------------------

Also:

Click Start.

In the search bar type devmgmt.msc and hit Enter.

Click the + next to the pane Network Adapters so it expands, showing all installed hardware.

Take a screenshot of this window and attach the file in your next post.

[I prefer screenshots, but if this is impossible or would require a tremendous amount of time and effort for some reason, an exact report of the mentioned entries would suffice. Include any ! X or ?'s next to the entries.]

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
You can go to the Dell support site and download the latest drivers.

Since you don't have internet access, you'll have to download it on a working computer and transfer the installers with a flash drive, CD, or other form of media storage.

If you don't know how to do any of the above, let me know and I'll guide you through it.
 
Joined
Jan 17, 2003
Messages
10,254
Be sure to install the Chipset driver first . . then the Network Adaptor
 
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