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Ethernet Controller problems

Discussion in 'Hardware' started by mb82, Nov 6, 2011.

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  1. mb82

    mb82 Thread Starter

    Joined:
    Nov 6, 2011
    Messages:
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    My computer crashed and now it says I need to reinstall the ethernet controller driver. How do I do that? When the computer searches for the driver it can't find it. I have a wireless connection, but I prefer a direct connection because the reception in my apartment isn't very good.

    Help please!

    Thanks!
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
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    First Name:
    Cody
    What's the make, model, and operating system?

    ----------------------------------------------------------------------------------------------

    Also:

    Click Start.

    In the search bar type devmgmt.msc and hit Enter.

    Click the + next to the pane Network Adapters so it expands, showing all installed hardware.

    Take a screenshot of this window and attach the file in your next post.

    [I prefer screenshots, but if this is impossible or would require a tremendous amount of time and effort for some reason, an exact report of the mentioned entries would suffice. Include any ! X or ?'s next to the entries.]

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
  3. mb82

    mb82 Thread Starter

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    Nov 6, 2011
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    The computer is a Dell Inspiron 1500 with Windows Vista.
     

    Attached Files:

  4. mb82

    mb82 Thread Starter

    Joined:
    Nov 6, 2011
    Messages:
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    Sorry, attached the wrong picture.
     

    Attached Files:

  5. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    You can go to the Dell support site and download the latest drivers.

    Since you don't have internet access, you'll have to download it on a working computer and transfer the installers with a flash drive, CD, or other form of media storage.

    If you don't know how to do any of the above, let me know and I'll guide you through it.
     
  6. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    Be sure to install the Chipset driver first . . then the Network Adaptor
     
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