Solved Ethernet doesn’t have a valid IP configuration

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JanicePh

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Feb 12, 2010
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Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8108 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
Hard Drives: C: 922 GB (872 GB Free); G: 14 GB (12 GB Free);
Motherboard: Dell Inc., 088DT1
Antivirus: Avast Antivirus, Enabled and Updated

I'm unable to get onto internet when I sign on. After trouble shooting the response is in regard to the
Ethernet. Please advise. This started happening after I install IE. Sure I could uninstall, but I need that for now for personal reasons. A financial company only uses IE.

Thank you.
 

dmccoy

Darrin
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First step is to right click on the network icon and run the troubleshooter. Let us know if this helps or not.
 

TerryNet

Terry
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How did IE get uninstalled? Windows 10 normally comes with IE installed.
 

flavallee

Frank
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You appear to have a Dell Inspiron 3847 desktop.
Is that correct?

It appears to have Realtek RTL8111G gigabit ethernet.
HERE is the most current Windows 10 64-bit driver (10.028) for it.

Terry is correct.
Internet Explorer 11 is one of 2 browsers that come as part of Windows 10.

--------------------------------------------------------------
 

JanicePh

Thread Starter
Joined
Feb 12, 2010
Messages
149
First step is to right click on the network icon and run the troubleshooter. Let us know if this helps or not.
I did the troubleshooter and that is why I'm here. Response from troubleshooter:
Ethernet doesn’t have a valid IP configuration
 

JanicePh

Thread Starter
Joined
Feb 12, 2010
Messages
149
You appear to have a Dell Inspiron 3847 desktop.
Is that correct?

It appears to have Realtek RTL8111G gigabit ethernet.
HERE is the most current Windows 10 64-bit driver (10.028) for it.

Terry is correct.
Internet Explorer 11 is one of 2 browsers that come as part of Windows 10.

--------------------------------------------------------------
Yes on both counts. Dell Inspiron 3847 and IE 11 came with Windows 10.

Sorry folks for numerous posts to reply instead of one post. :(

Thank you.
 
Last edited:

TerryNet

Terry
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Absolutely no problem with your multiple replies to our multiple posts! :)

Can you show the following for when IE is installed and for when it is not installed?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
(In Windows 10 you may have to use some other procedure to get a Command Prompt window.)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

JanicePh

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149
Removing info due to delayed response after putting pertinent info in post.
Had to change password.....
 
Last edited:

TerryNet

Terry
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I assume that was with IE not installed. Right? And now the other one?
 

JanicePh

Thread Starter
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Feb 12, 2010
Messages
149
With IE INSTALLED with Windows 10, computer didn't work as well. Took awhile to long on. When IE is uninstalled seems to work better when signing on. BUT NEED IE for for a browser for some sites.
 

JanicePh

Thread Starter
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149
Ok. That is what I thought I'd end up doing. This site that uses IE I won't be using much longer. Thank you.
 
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