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Ethernet Internet Issue

Discussion in 'Networking' started by Mortimus, Oct 17, 2018.

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  1. Mortimus

    Mortimus Thread Starter

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    Hello
    I've just moved into student halls at university and brought my relatively high end gaming computer with me.
    I used an Ethernet cable to connect to the accommodation's WIFI. The accommodation uses the system Ask4 for their internet and they require the name and MAC address of the device. I had already linked my laptop, and PS4 successfully to the internet with the same Ethernet cable and my phone and table over wireless. The cable works fine. When using my PC however, i am unable to use the internet as it just comes up with the Chrome 'No Internet' screen. Spotify works fine as does steam when downloading games (but i can't access the store). I think the issue must be with Chrome or my PC settings but I don't know much about it. Any help would be much appreciated.
     
  2. SpywareDr

    SpywareDr

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    :confused: Since Wi-Fi is "wireless" it does not need, nor can it even use an Ethernet cable.
     
  3. Mortimus

    Mortimus Thread Starter

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    Sorry i should have been clearer. I'm connected to the Network through the Ethernet cable and have done so with the same cable for my PS4 and Laptop. Yet when i use the same cable to connect to the accommodation's Network on my computer i cannot use the internet but other things that use the internet (such as Spotify) do work.
     
  4. valis

    valis Moderator

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    Just to clarify; are all connections that work using your accomodations access? If cant access certain sites on any device using the accomodation access it is most likely blocked by the admins.
     
  5. Mortimus

    Mortimus Thread Starter

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    When I use the network wirelessly or by Ethernet through my laptop nothing is blocked. On my PC however I can't even get to Google.
     
  6. imstewart

    imstewart

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    First Name:
    Ian
    Hi,

    As they are asking for MAC address then you need to give them your PC MAC address as well, as the proxy server will be filtering HTML traffic, other traffic may be able to get round the MAC address filter because of the way they filter the traffic. If you have already given them the MAC address for the PC check that they have the correct address.
     
  7. Mortimus

    Mortimus Thread Starter

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    Looking for my PCs MAC address on CMD comes up with several different addresses. Which one should i use?
     
  8. SpywareDr

    SpywareDr

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    They would need the MAC address of either your wired or wireless adapters. Here, try this:
    1. Use your mouse to highlight the entire command in the following Code box:
      Code:
      cmd /c ipconfig/all>0&notepad 0
    2. and then press [Ctrl][C] to copy it into memory on your computer.

    3. Press [Winkey][R] to bring up the Windows Run box,

    4. press [Ctrl][V] to paste in the command you copied above,

    5. and then press [Enter] to initiate the command.

    6. When the Notepad window pops up, press [Ctrl][A] to highlight everything in it,

    7. then press [Ctrl][C] to copy it into memory.

    8. Come back to this thread,

    9. click once in the Reply box at the bottom,

    10. press [Ctrl][V] to paste in what you copied from Notepad above,

    11. and then finally click the Post Reply button to post your message.
     
  9. Mortimus

    Mortimus Thread Starter

    Joined:
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    Messages:
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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ByronPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : customer.fitzroycourt.clv.lan

    Wireless LAN adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 5A-00-E3-A7-C6-1F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
    Physical Address. . . . . . . . . : 6A-00-E3-A7-C6-1F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . : customer.fitzroycourt.clv.lan
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
    Physical Address. . . . . . . . . : 2C-4D-54-D3-A2-4E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::980e:324:8adc:7c80%16(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.67.135.111(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.240.0
    Lease Obtained. . . . . . . . . . : 21 October 2018 17:16:56
    Lease Expires . . . . . . . . . . : 21 October 2018 17:40:37
    Default Gateway . . . . . . . . . : 10.67.128.1
    DHCP Server . . . . . . . . . . . : 10.67.128.1
    DHCPv6 IAID . . . . . . . . . . . : 271338836
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-EE-28-54-2C-4D-54-D3-A2-4E
    DNS Servers . . . . . . . . . . . : 10.67.128.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wi-Fi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : customer.fitzroycourt.clv.lan
    Description . . . . . . . . . . . : Qualcomm Atheros QCA61x4A Wireless Network Adapter
    Physical Address. . . . . . . . . : 58-00-E3-A7-C6-1F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 58-00-E3-A7-C6-20
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
     
  10. SpywareDr

    SpywareDr

    Joined:
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    Messages:
    3,430
    Your wired (Ethernet) adapter's MAC (Physical) Address is: 2C 4D 54 D3 A2 4E

    Your wireless (Wi-Fi) adapter's MAC (Physical) Address is: 6A 00 E3 A7 C6 1F


    Note: You are currently connected via your wired connection, your Wi-Fi is disconnected.
     
  11. Mortimus

    Mortimus Thread Starter

    Joined:
    Oct 17, 2018
    Messages:
    6
    Yeah I'm trying to connect via Ethernet. I can do things like play spotify but I can't access any websites.
     
  12. SpywareDr

    SpywareDr

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    Then, as valis stated above, if you cannot access certain sites it may be because it is blocked by the admins.You'd have to check with them to find out.
     
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