Ethernet not working at home but working at workplace

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sumanparvez

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Dec 6, 2018
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Hi

My Ethernet started malfunctioning recently. My Notebook PC works fine with Ethernet connection at my workplace but recently started malfunctioning at home. The wifi connection is still in order both at home and at my workplace. My PC is Windows 10, i7 processor.

Can you advise how to solve the problem?

Thanks
 

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Are you using the same Ethernet cable for connection at home and work? If not, consider swapping out the Ethernet cable at home. If you do have the same cable, there may be an issue with the Ethernet port you're plugging into at home. Do you use a router? If so, are there any other open ports you can try?
 
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Morten
Just a semi-dumb question. Have you tried to restart the router at home. And, as lochlomonder says, tried to connect directly to the router?
 
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With my Belkin router, I changed desktops on my wired network an had to reboot the router t get it to see the new PC.
 

sumanparvez

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Dec 6, 2018
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I've changed the cable today i.e. the one I was using in my workplace is now used at home. The problem still persists. The router was restarted but that did not solve the problem. I've noticed IPV6 DNS server properties are different at my home and in my office.
 

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Couriant

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Is your laptop connected to a dock at work? If so, try connecting the Ethernet directly to the laptop and not the dock.

Do you have any other Ethernet devices connected to your router? If so, check those to see what speeds they are showing. You may need to factory reset the router if it's only happening at home.
 
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