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Ethernet not working

Discussion in 'Hardware' started by Spencer Wells, Aug 22, 2007.

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  1. Spencer Wells

    Spencer Wells Thread Starter

    Joined:
    Aug 22, 2007
    Messages:
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    I'm having a very similar problem. I can connect wirelessly using my laptop to the internet through my netgear router, but not using my desktop. The desktop is plugged in directly to the router through the ethernet port, but the router light indicating a wired connection isn't lighting up. I've tried installing the router software on the desktop (running winXP), but the installation won't complete as it can't detect the router.

    Device manager says that the adaptor is working properly, but the icon in systray says that a network cable is unplugged. I've tried 4 different cables, so I don't think they're to fault.

    When I open the command prompt on my desktop and type ipconfig /all:

    Ethernet adaptor local area connection:

    media state: ...... media disconnected
    description:...... SiS900 pci fast ethernet adaptor
    physical address:... 00-14-85-6F-AE-05

    Any help would be greatly appreciated.

    P.s. When I plug my laptop in to the router using the ethernet cable, the router's light comes on, showing that it is connected.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

    I've created a new thread for your issue here.

    Thanks for your cooperation.
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    TCP/IP stack repair options for use with Windows XP with SP2.

    Start, Run, CMD to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
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