Hello, I am unable to connect to the internet via the Ethernet port, although wireless connection is ok. Windows 7 message: Windows couldn't receive network traffic from internet. Connection between access point, router or cable or modem is broken. (Tried the cord on another computer and internet via ethernet connection is ok.) I tried troubleshooting with Telus but they show no problems with modem. Tried ping test it was ok. Turned cord around it didn't help, tried restarting modem etc. and it didn't help.The driver has the most updated version and reports it is working properly. Have tried to restart and no change. Please help.