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Ethernet port not working

Discussion in 'Hardware' started by golfnut2, Oct 19, 2006.

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  1. golfnut2

    golfnut2 Thread Starter

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    I just installed DSL service for a friend. The Ethernet port is not working. She has a Dell Deminsion with Windows XP (I know it is the port because I brought over my laptop and connected fine). Is there a way to fix this or do I have to install a Ethernet PCI card? Thank you
     
  2. bonk

    bonk Banned

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    Go to the Dell site put the make and model and look for Ethernet drivers for it.
     
  3. DoubleHelix

    DoubleHelix Banned

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    If the on-board NIC is actually bad, there's no way to fix it. You'd have to install a different one.
     
  4. Rich-M

    Rich-M

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    Install a pci ethernet card, drivers won't fix this.
     
  5. Kazna3

    Kazna3

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    Oct 18, 2006
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    It sounds like the drivers. Do what "bonk" has stated above first.

    By the make model of your friends computer, we can know its motherboard and if it comes with an integrated Ethernet port or an NIC.
     
  6. phlagz

    phlagz

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    Oct 6, 2005
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    When I was working for Dell...1 thing I noticed was that if the customer did not fully activate the Norton that came installed on the PC it prevented any Networking, and once I got the customer to get Norton fully functioning then I was able to get my customer on the Net.
     
  7. golfnut2

    golfnut2 Thread Starter

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    The Ethernet is integrated. I will download the drivers from Dell but will also take a PCI in case installing the driver does not work. thank you
     
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