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Every time I open windows explorer, explorer must exit, crashes.

Discussion in 'Virus & Other Malware Removal' started by scrubclub, May 15, 2007.

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  1. scrubclub

    scrubclub Thread Starter

    Joined:
    May 15, 2007
    Messages:
    3
    Hey guys, thanks for viewing my post... This has been going on for about 2 weeks now and I can't figure out the cause...

    Every time I open "My Computer" or anything with windows explorer, everything is fine for a few seconds... then starts to slow... then explorer completely locks up and crashes without an error message... screen shows only the wallpaper for a few minutes... then explorer starts back up, icons come back, etc and all is normal again.

    This only seems to happen when utilizing Windows Explorer. I've tried to change the settings on the automatic thumbnail view thinking THAT was the problem, but it always crashes before I can go in there. (Plus I haven't changed settings in that area any time recently, and I do a lot of graphics so a thumbnail preview is a must)

    I assume this is just a dumb XP problem, but searching for it with terms like "windows explorer crashes" etc comes up with only Internet Explorer results... I have 1.5g of ram and a decent processor in my HP Pavilion a535w... and only since a few weeks ago have I had any problems like this. NEED HELP!

    Also, ever since about a month after getting a new graphics card... sometimes it takes 1-5 tries to get my computer to boot if just recently shut off or restarted. The computer appears to come on, but it doesn't make any loading clicks, and the monitor won't turn on.

    I don't think they're related, but both are equally annoying.

    Here is my HJT log below... it's the first time I've ever done that, so please bear with me:
    -----------------------------------------------------------------------------------------
    Logfile of HijackThis v1.99.1
    Scan saved at 7:15:48 PM, on 5/15/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5700.0006)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\Entertainment Center\EAXLoadr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\DOCUME~1\Owner\LOCALS~1\Temp\msgup810_249_us.exe
    C:\DOCUME~1\Owner\LOCALS~1\Temp\nsr2A.tmp\msgup_us.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\MySpace\IM\MySpaceIM.exe
    C:\Program Files\Last.fm\LastFM.exe
    c:\program files\aim6\anotify.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.scruclubrecords.com/
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SManager] smanager.7.exe
    O4 - HKLM\..\Run: [WindowsUpdate] rundll32.exe "C:\WINDOWS\system32\ypfwesuy.dll",realset
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: ActiveGS.cab - http://virtualapple.com/activegs.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
    O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
    O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
    O16 - DPF: {8731163E-77B9-4F91-9122-F112521C28AF} (MMSPlayerX Class) - http://otp.mycricket.com/mmawap/jsp/composer/player/mmsPlayer.cab
    O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - AppInit_DLLs: C:\WINDOWS\system32\rundll32.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    ----------------------------------------------
    Thank you so much for your time

    Eli
     
  2. Nath216

    Nath216

    Joined:
    Jul 1, 2007
    Messages:
    4
    Download and run VundoFix: http://www.atribune.org/ccount/click.php?id=4
    Double-click VundoFix.exe to run it.
    Put a check next to Run VundoFix as a task.
    You will receive a message saying vundofix will close and re-open in a minute or less. Click OK.
    When VundoFix re-opens, click the Scan for Vundo button.
    Once it's done scanning, click the Remove Vundo button.
    You will receive a prompt asking if you want to remove the files, click YES.
    Once you click yes, your desktop will go blank as it starts removing Vundo.
    When completed, it will prompt that it will shutdown your computer, click OK.
    Turn your computer back on.
    Please post the contents of C:\vundofix.txt and a new HijackThis log.
     
  3. Blackmirror

    Blackmirror

    Joined:
    Dec 5, 2006
    Messages:
    32,641
    Hello
    please see this
    As stipulated in the forum rules, only members who have a gold or blue shield are permitted to post to security related matters.


    Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.
     
  4. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,098
    scrubclub...please rename HijackThis and do a fresh scan and post it back here.

    Let see if renaming HJT makes some things visible.

    Rename HijackThis.exe to H.exe.
    Right click on HijackThis.exe and choose Rename type H.exe

    Run H.exe and post a fresh log please.
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,279
    The thread is almost two months old. If the poster returns, I will assist.

    In the meantime, Nath216, as stated, you are not qualified to post to security matters. If you are interested in learning, send me a PM and I will give you some information.
     
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