I have a user receiving the error "Excel found unreadable content in 'filename.xlsx". Do you want to recover the content of this workbook? If you trust the source of this workbook, click Yes."
I had her try opening the file in text pad and then creating a new Excel spreadsheet with the same information in it. I checked to make sure all add-ins were enabled. I verified she was not using macros or any complicated formulas in the file. The file is not showing up blocked under the security area of General tab. It seems to happen with files under that specific format but does not always happen to all of the files of that format. Even if she has multiple copies of the same document the same issue will come up. If we try clicking yes, it tries to repair but then fails to open anyways. I tried looking on the Internet for other solutions and have not been able to find anything.
Any help or advice would be much appreciated
I had her try opening the file in text pad and then creating a new Excel spreadsheet with the same information in it. I checked to make sure all add-ins were enabled. I verified she was not using macros or any complicated formulas in the file. The file is not showing up blocked under the security area of General tab. It seems to happen with files under that specific format but does not always happen to all of the files of that format. Even if she has multiple copies of the same document the same issue will come up. If we try clicking yes, it tries to repair but then fails to open anyways. I tried looking on the Internet for other solutions and have not been able to find anything.
Any help or advice would be much appreciated