Excel problem

[Dean5]

I'm trying to get into Excel on my computer at work and I have 2 messages that pop up 1st:

Cannot find the file C:\WINNT\Profiles\Dee\Desktop|timesheet.xls (or one of its components) Mare sure the path and filename are correct and that all required libraries are available.

I OK this and then :

Internal error 2336

I run thru a few of these errors then Excel opens the file.

I see the file in my C:\WINNT\Profiles\Dee\Desktop

I've installed and reinstalled Excel a few times.

 

[Anne Troy]

Pops up automatically?
Or only when you try to get into your timesheet?

Methinks your shortcut path is wrong.

It says:

Desktop|timesheet.xls

That would be a file name. The pipe "|" is an acceptable character for a filename. Right-click your shortcut and change the path to read:

Desktop\timesheet.xls

(with a slash, not a pipe)

Otherwise, check out Excel troubleshooting:
www.theofficeexperts.com/excel

 

[Dean5]

Sorry that was a typo - bad on my part. The error reads C:\WINNT\Profiles\Dee\Desktop\timesheet. But I will check the path again to make sure everything is in order. Thanks for your help.

 

[RandyG]

Are you double-clicking the file to open it, or going through Excel, File Open?

 

[Dean5]

I've tried going through the Start Open File route and dragged a shortcut on my desktop then clicking that to open it. With the same result of errors.

 

[RandyG]

error message 2336 seems to be a corrupt file message, so if you have run uninstall and then reinstall it may not have removed the corrupt file. Try doing a repair instead of uninstall, or if you uninstall, then run Eraser 2000 to remove all extraneous traces of Office.


Wait to see if Dreamboat has a better alternative though, cause this is the brute force method.

 

[Anne Troy]

Personally, I don't like all this shortcut stuff.

What happens when you find and double-click excel.exe through Windows Explorer?

Did you do the Excel troubleshooting yet? I'd rather see you do that before a reinstall.

Basically, if the registry is *insert expletive here* for Excel, this'll fix it. Reinstalling Excel DOES NOT fix the registry.

 

[Dean5]

It was a stupid thing I didnt check. The service pack, we had pack 5 installed when pack 6 was added and the patch everything works fine . Thanks so much for your input.