Excel Send To Command

[Andrewswiss]

Hello,

I am using Windows XP and Office 97 SR-2. When I open up Excel, I don't have the 'Send To' Command. I have tried to add it through Tools>Customize>Commands. I add the 'Send To' command under FILE, but when I click on 'Send To'>Mail Receipient, nothing happens. What gives? Thank you.

Andrew

 

[XL Guru]

When something's not right, online Help is usually a good start.

"Make sure Mapi32.dll is in the Windows System folder"

(IAF, mine's in system32).

Post back if still stuck.

Rgds,
Andy

 

[Andrewswiss]

Its in there. I've checked already from the wizard. Thats why i'm here. =) thank you for the quick reply though.


Still stuck

Andy

 

[RandyG]

OFF: You Cannot Send E-Mail from Microsoft Word, Microsoft PowerPoint, or Microsoft Excel

maybe that's the cause?

 

[Andrewswiss]

We are using Lotus Notes and it works on my computer for some odd reason but on this machine and others it doesn't.

Andy

 

[mrwendal]

Have you tried right-clicking on the toolbar and selecting customize?

On the commands tab, you should find a Send To icon, drag this to the toolbar and see if you can now select this..

Sorry if this doesn't help, but it's the only suggestion i have at the mo!!!

 

[Andrewswiss]

Yes I have tried it. Doesn't even work. The icon is lit up and everything, but its not tied to anything. When I click on it, it does absolutely nothing.

 

[mrwendal]

oops, sorry, didn't see that you had already tried this in your original post - I apologise!

I'm using Office XP, did 97 have detect and repair under the help menu?

 

[drdrew1469]

In IE under Tools, Internet Options, on the Programs tab, what Mail program do you have selected as your default mailer? Just another idea for ya!

Hope that helps,

Drew

 

[Andrewswiss]

Thanks Drew. That base was covered also. I have Lotus Notes as the default mail program.

The thing is with the problem, everything seems to work on my machine, but I have admin rights. You see, the users for this company do not have admin right for anything. I don't believe that this would cause a problem though. Also, I have installed tons of stuff on my machine since I am admin. What I will do is to make a 'corporate' build and test it. I have an old build and there was probably a registry setting or something set on it that they forgot to take off. I'll keep you posted.

Thank you and everyone else. I really appreciate your help

andrew

 

[RandyG]

OK, I steppe dout cause I know nothing of Lotus Notes, but maybe reversing this MS article will help to pinpoint where the breakdown is happening.

OL2000: Mailto Link Starts Lotus Notes 4.0

It is how to make sure Outlook opens with Mailto links, instead of Lotus notes, but as I said, use it to make sure all the necessary places are set properly to Lotus Notes.

 

[phil-key]

Look at your E-mail settings to see if Notes has something similar to what I describe below.

We use Netscape Messenger and under the preferences/setup there is a check box that says to "Use Netscape Messenger for all MAPI based applications.

When we check this box, the send to menu option appears under the File menu.

 

[Andrewswiss]

Randy,
I've tried that entire Microsoft KB article on the specified machine. Though we are using Lotus Notes, I don't see a difference, but yes, I've checked the settings. Its all there believe it or not. I'm still stumped and looking for a fix.

Phil-Key,

Thanks, but I've checked that and there is nothing like that for IE6.

The search continues...

A-

p.s. Thank you again.

 

[RandyG]

OK, here's one for you!!!

Was Notes installed on the machine after office was installed?

Take a look at http://www.experts-exchange.com/Applications/Email/Lotus_Notes/Q_20670847.html

 

[Andrewswiss]

No, Notes is installed first then Office. I've checked the unattended build and thats the setup for it.

Andy