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Excel Shutting Down on Windows NT Server (Terminal Server, Citrix Metaframe)

Discussion in 'Business Applications' started by twisted_by_you, Aug 12, 2002.

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  1. twisted_by_you

    twisted_by_you Thread Starter

    Joined:
    Mar 28, 2001
    Messages:
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    I don't know if this is help for our server or Excel I am looking for. Here is the issue...

    Whenever one lady is logged into a session on our server, she opens a word document that has an Excel worksheet embedded in it. The second she tries to click on the Excel worksheet, Dr. Watson makes a call and hits me with the following message...

    Error in Excel.exe
    Access Violation (0xC0000005), Address: 0x304632a3

    [​IMG]

    When she tries to just open the Excel program, she gets this error:

    Compile Error in Hidden Module: ThisWorkBook

    This only happens to her, should I make a new profile on the server for her? Is there something in Excel I can do? I am so lost and MS Knowledge base has been of no help to me.
     

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  2. wedor

    wedor

    Joined:
    Nov 7, 1999
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  3. twisted_by_you

    twisted_by_you Thread Starter

    Joined:
    Mar 28, 2001
    Messages:
    66
    I've seen both of those, like I said they are no help really. They just identify a problem is there. I guess I might be out of luck since there isn't any MS Support on Office 97 really any longer. I'll just re create her profile because no one else who uses the same file has a problem, only her.

    Thanks though!
     
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