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Excel/word Data Recovery

Discussion in 'Business Applications' started by betloggin, Apr 21, 2004.

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  1. betloggin

    betloggin Thread Starter

    Joined:
    Nov 19, 2001
    Messages:
    11
    There was power failure then next time we retrieve [again] the file we were working on nothing was there; we've checked other files [both excel & word] there was 0 KB; wonder what went wrong. There were only 2 workstations affected. Both turned off their voltage regulators [we didn't!] and the rest is history. Servers is using WINDOWS NT 4.0 & MS OFFICE 2000.

    Please help how to recover the data.
     
  2. MustBNuts

    MustBNuts

    Joined:
    Aug 21, 2003
    Messages:
    2,016
    While creating a document on a computer, the changes you make/see on the screen are stored in virtual memory. This memory is only maintained as long as the computer has power...once that's gone, it clears the memory. (This is also why many times IT professionals will ask you to reboot if you are having a problem - clearing this area often clears up the issue/conflict).

    As a rule, if it isn't committed to the hard drive, you risk losing all your changes. BUT, check the AutoRecovery options for those pc's, there may be a partial file hiding on the hard drive somewhere.

    MBN
     
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