Exception Error

When attempting to access my web-based email account, I get the following error message:

"exception occured while trying to run c:/windows/system32/msg121.cpy.dll, UMonitor"

Any suggestions?

 

You need to download a good Spyware and Trojan Removal program.

Spybot Search and Destroy:
http://www.safer-networking.org/index.php?page=spybotsda

SpySweeper:
http://www.webroot.com/wb/products/spysweeper/index.php
This will also protect your home page from being hijacked.

Ad-Aware:
http://www.lavasoft.de/

With any of the above three programs, just like with Anti-Virus software, should have the latest updates installed before doing a scan.

CWShredder:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe

KazaaBeGone
http://www.spywareinfo.com/~merijn/files/kazaabegone.zip

Programs that can help prevent getting infected:

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html

Spyware Guard
http://www.wilderssecurity.net/spywareguard.html

Also run MSCONFIG and remove any reference to it there. From what I understand it is related to the Look2Me parasite

http://www.kephyr.com/spywarescanner/library/look2me/index.phtml