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Excessive hard drive access while browsing need help.

Discussion in 'Web & Email' started by lordkor, Nov 26, 2011.

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  1. lordkor

    lordkor Thread Starter

    Joined:
    Nov 26, 2011
    Messages:
    3
    Hey gang!
    I've tried several forums in relation to this problem but nobody has responded and I hope that someone here might know what's going on. I'll post a copy of my message and info below.
    ===============================================================

    About a week ago this started. Whenever I browse the internet whether with Firefox or IE, my hard drive will start thrashing endlessly and it will do this for about 3-5 minutes before it actually connects to the page. Once the activity stops the page loads. I tried running a full scan with Bitdefender, Spybot, Hijackthis and it came up clean. Also tried defragging and disk checks, nothing. Nothing is set to auto update as I know this causes excess activity at times. It makes surfing impossible. It doesn't matter what page I visit either. If I go to Google it thrashes, if I click a link it thrashes. I haven't added anything to the system. I even tried to wipe out and reinstall firefox but it still does it. I'll attach a DDS log hopefully someone can give some assistance with this. Thanks in advance!

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 7.0.5730.13
    Run by lordkor at 17:32:57 on 2011-11-25
    .
    ============== Running Processes ===============
    .
    C:\Program Files\Bitdefender\Bitdefender 2012\vsserv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hpnra.exe
    C:\WINDOWS\system32\hpstatus.exe
    C:\Program Files\Logitech\G-series Software\LGDCore.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Logitech\G-series Software\LCDMon.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Bitdefender\Bitdefender 2012\bdagent.exe
    C:\Program Files\Logitech\G-series Software\Applets\LCDMedia.exe
    C:\Program Files\Bitdefender\Bitdefender 2012\pchooklaunch32.exe
    C:\Program Files\Logitech\G-series Software\Applets\LCDClock.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\WINDOWS\system32\HPBSPSVR.EXE
    C:\WINDOWS\system32\HPBJDSNT.EXE
    C:\WINDOWS\system32\hpb2ksrv.exe
    C:\WINDOWS\system32\hpbhksrv.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe
    C:\Program Files\Photodex\CompuPicPro\ScsiAccess.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe
    C:\Program Files\Logitech\SetPoint\LU\LogitechUpdate.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Documents and Settings\lordkor.LORDKOR\My Documents\Downloads\dds.com
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\System32\svchost.exe -k NetworkService
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = about:blank
    mStart Page = about:blank
    uInternet Settings,ProxyOverride = <local>
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
    TB: {F3DF2532-A2CC-48D8-8643-A033AE4FC313} - No File
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRunOnce: [<NO NAME>] c:\program files\internet explorer\iexplore.exe http://www.symantec.com/techsupp/ser...00025.00000084
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [nwiz] nwiz.exe /install
    mRun: [HP Network Registry Agent] c:\windows\system32\hpnra.exe
    mRun: [HP Status] c:\windows\system32\hpstatus.exe
    mRun: [Launch LGDCore] "c:\program files\logitech\g-series software\LGDCore.exe" /SHOWHIDE
    mRun: [Launch LCDMon] "c:\program files\logitech\g-series software\LCDMon.exe"
    mRun: [CTHelper] CTHELPER.EXE
    mRun: [CTxfiHlp] CTXFIHLP.EXE
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2012\bdagent.exe"
    mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
    DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1203723742578
    TCP: DhcpNameServer = 68.87.64.150 68.87.75.198
    TCP: Interfaces\{B6957812-8091-4F35-856A-03E7AD542279} : DhcpNameServer = 68.87.64.150 68.87.75.198
    Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\lordkor.lordkor\application data\mozilla\firefox\profiles\6j5hk3yn.default\
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? bdsandbox;bdsandbox
    R? rcp_service;ReaConverter scheduler service
    R? Update Server;BitDefender Update Server v2
    S? avc3;avc3
    S? avchv;avchv Function Driver
    S? avckf;avckf
    S? Bdfndisf;BitDefender Firewall NDIS Filter Service
    S? BDVEDISK;BDVEDISK
    S? ctgame;Game Port
    S? SafeBox;SafeBox
    S? UPDATESRV;BitDefender Desktop Update Service
    .
    =============== Created Last 30 ================
    .
    2011-11-23 19:43:20 301656 ----a-w- c:\windows\system32\BtCoreIf.dll
    2011-11-23 19:41:17 -------- d-----w- c:\documents and settings\lordkor.lordkor\application data\(null)
    2011-11-04 00:48:43 -------- d-----w- c:\documents and settings\lordkor.lordkor\local settings\application data\bdch
    .
    ==================== Find3M ====================
    .
    2011-11-23 19:11:47 113616 ----a-w- c:\windows\system32\drivers\bdfndisf.sys
    2011-11-19 04:54:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-11-15 18:10:43 597112 ----a-w- c:\windows\system32\drivers\avc3.sys
    2011-11-02 23:03:15 340624 ----a-w- c:\windows\system32\drivers\trufos.sys
    2011-10-20 18:08:11 63056 ----a-w- c:\windows\system32\drivers\bdsandbox.sys
    2011-10-02 00:31:55 21840 ----atw- c:\windows\system32\SIntfNT.dll
    2011-10-02 00:31:55 17212 ----atw- c:\windows\system32\SIntf32.dll
    2011-10-02 00:31:55 12067 ----atw- c:\windows\system32\SIntf16.dll
    2011-09-24 02:36:49 454960 ----a-w- c:\windows\system32\drivers\avckf.sys
    2010-07-08 14:37:14 101544 ----a-w- c:\program files\common files\LinkInstaller.exe
    .
    ============= FINISH: 17:34:22.67 ===============
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    Have you recently uninstalled Norton?

    If so, run the Norton Removal Tool to get rid of the remnants.
     
  3. lordkor

    lordkor Thread Starter

    Joined:
    Nov 26, 2011
    Messages:
    3
    I uninstalled it a while ago. I ran that utility anyway but it didn't improve anything. Still grinding away.
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    Did you have this problem before installing Bitdefender?
     
  5. lordkor

    lordkor Thread Starter

    Joined:
    Nov 26, 2011
    Messages:
    3
    No. Bitdefender was installed and running before this happened. It started doing this last week out of the blue. I'm at a complete loss.
     
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