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Exchange 2003/Outlook 2000/replying email problem??

Discussion in 'Web & Email' started by MoneyGuy99, Jan 12, 2006.

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  1. MoneyGuy99

    MoneyGuy99 Thread Starter

    Joined:
    Apr 13, 2005
    Messages:
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    BackGROUND INFO:

    Exchanger server 2003
    ms outlook 2000

    -------------------------------------------------------------------------------------------------

    Hello Everyone, we have a user who is experencing something very unusual with her mailbox account.

    Apparently, when she sends email to certain people (people outside of our domain), and when the recipent tries sending back a reply message to her, she does not receieve the reply email.

    I then asked her to CC me on her email, and have the replier of the email to "REPLAY ALL" when sending his/her reply back to our user, to see if at least I was receiving the reply.

    As it stands, I am able to recieve the reply email, however our user (who iniated the email) does not recieve the reply (so for the time being I am forwarding these replies over to our user, which she recieves).

    I have checked her mailbox options, she is below her mailbox limit (limit = 200 mb, currently at 128 mb), I have also increased her ability to send and recieve attachments up from 8 mb, to 15 mb.

    Even with all of these changes she cannot recieve a reply back for her email.

    I will try setting her email up with personal folders, to reduce her mailbox size, as well as deleting her email profile on her computer, and then re-creating it to see if it makes any difference.

    I welcome all input/suggestions, any help/advice would be greatly appreciated on this matter, thanx again all!!
     
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