Exchange program is draining my Android phone battery

linsjean

Thread Starter
Joined
Sep 6, 2006
Messages
388
I have an LG Stylo 4 Android phone. What is the purpose of Exchange? I keep getting notifications that it is using extra battery to run it. Is this program really necessary. I pay Boost Mobile for my service, but when I call them or visit the store, they are vague and helping other customers. I looked it up, and it's some kind of server from Microsoft. I have made a folder for all of my emails accounts on my phone. So, is this really necessary?

If you say it's not necessary, can I uninstall? And if so, will that cause problems?
 

Couriant

James
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Joined
Mar 26, 2002
Messages
40,552
Exchange is used for E-Mail, mainly for Microsoft accounts. Do you have any Microsoft account (work or personal) connected to your phone?
 

linsjean

Thread Starter
Joined
Sep 6, 2006
Messages
388
Exchange is used for E-Mail, mainly for Microsoft accounts. Do you have any Microsoft account (work or personal) connected to your phone?
I use my Android phone like a mini computer. I use it for email, browser, texting, photos, voicemail, skype, of course making calls. I have no MS work account. I am retired. I use my computer mostly for everything. Does that answer your question?
 

Couriant

James
Moderator
Joined
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Messages
40,552
OK. Do you have an app called exchange? I don't see anything when I search for it.
 

linsjean

Thread Starter
Joined
Sep 6, 2006
Messages
388
I went to all my apps and I see nothing called Exchange or Microsoft Exchange.
 

linsjean

Thread Starter
Joined
Sep 6, 2006
Messages
388
I simply downloaded each of my 3 email apps, then I used my finger to drag them on top of each other and it made a folder. I'm not sure if I have the regular app called Mail. Email foler.jpg
 

plodr

Liz
Joined
Jun 27, 2014
Messages
24,223
downloaded each of my 3 email apps
What are the apps? Did you download from the playstore?

The middle app looks like gmail. This is part of android and doesn't need to be downloaded. It was probably originally in the block labelled google.
LG also includes a mail app. One icon I saw looked like @. I'm not sure if that's the icon that would be on a Stylo 4.

You have something showing called Your Phone Companion. When I went searching for it, I was prevented from getting to the site hosting the apk due to possible malware. If you side-loaded an app, that might be causing some of your problems.

This is Outlook for android email
https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_US&gl=US

This is setting it up
https://support.microsoft.com/en-us...roid-app-886db551-8dfa-4fd5-b835-f8e532091872

These are directions for adding an Exchange email account to your phone
https://www.vpsg.net/tutorials/adding-an-exchange-email-account-to-your-android-phone/

Note: screen at step 18
If you've selected to notify when new mail arrives, it would constantly be running and could use up the battery faster.
 

linsjean

Thread Starter
Joined
Sep 6, 2006
Messages
388
What are the apps? Did you download from the playstore?

The middle app looks like gmail. This is part of android and doesn't need to be downloaded. It was probably originally in the block labelled google.
LG also includes a mail app. One icon I saw looked like @. I'm not sure if that's the icon that would be on a Stylo 4.

You have something showing called Your Phone Companion. When I went searching for it, I was prevented from getting to the site hosting the apk due to possible malware. If you side-loaded an app, that might be causing some of your problems.

This is Outlook for android email
https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_US&gl=US

This is setting it up
https://support.microsoft.com/en-us...roid-app-886db551-8dfa-4fd5-b835-f8e532091872

These are directions for adding an Exchange email account to your phone
https://www.vpsg.net/tutorials/adding-an-exchange-email-account-to-your-android-phone/

Note: screen at step 18
If you've selected to notify when new mail arrives, it would constantly be running and could use up the battery faster.
I am sorry, but these instructions are over my head to understand. I looked in the folder called Google, and Gmail is missing. Maybe I pulled out Gmail to my home page from that block.

Your phone companion is something that syncs to my PC. On my PC, it called Your Phone. I love this app. It allows me to text with a full keyboard on my PC. It will also sync any photos I take on my phone, and then I can save them to my desktop to share easily with others.

I don't know why I would need to add Exchange because I want it gone. I have a lot on my mind because a friend of mine passed away. Maybe I can get on over to Boost Mobile after the celebration of life and see if they can help me out.
 

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