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Exchange server 2000 crashed

Discussion in 'Web & Email' started by pl2959, Feb 14, 2007.

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  1. pl2959

    pl2959 Thread Starter

    Joined:
    Jun 10, 2003
    Messages:
    65
    I have a old 2000 server with exchange server 2000. The exchange server was crashed. Users' outlook can't open. I stopped the exchange server now. Someone told me to mount store for mailbox, but failed to mount. I saw the following error messages from the event view:

    MSExchangeSA
    Error: 9175

    "The MAPI call 'OpenMsgStore' failed with the following error:
    The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
    The MAPI provider failed.
    Microsoft Exchange Server Information Store
    ID no: 8004011d-0526-00000000

    For more information, click http://www.microsoft.com/contentredirect.asp. "


    MSExchangeFBPublish
    Error: 8197

    "Error initializing session for virtual machine. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.

    For more information, click http://www.microsoft.com/contentredirect.asp. "


    Please help me to fix this major problem and users need to use outlook daily.

    Thank you very much.
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    If the server that Exchange is running on is down you need to fix that first. Have you rebooted the server? Occaisionally the Exchange services stop and a reboot will set things right if other services the store uses have also stopped. Reboot and check back.
     
  3. pl2959

    pl2959 Thread Starter

    Joined:
    Jun 10, 2003
    Messages:
    65
    I did try to reboot the server, but exchange server still not good. I really don't know how to fix it. Someone said that the log files had been corrupt and database files, but he charged very high price to fix. I can't afford that for the company.
     
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