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*.exe - Bad Image

Discussion in 'Virus & Other Malware Removal' started by swiftkickbox, Apr 9, 2010.

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  1. swiftkickbox

    swiftkickbox Thread Starter

    Joined:
    Apr 9, 2010
    Messages:
    1
    Hi Tech Guys,

    After a recent restart I've been experiencing an issue where a number of applications will not load. Not sure of the cause of this but I cannot recall any specific installs or changes made.

    When I attempt to open these applications I see a dialogic box titled "<application>.exe - Bad Image" and contents "The application or DLL C:\Program Files\<Program path>.dll is not a valid Windows Image."

    I've seen this appear many times on your forum and others however the solutions appear to be tailored to the individual users' issues so I though I'd start my own help thread. Hopefully its fairly easy for you since its happened to a few people.

    I was able to restore functionality to some software such as Acrobat Reader by re-installing the software itself, and iTunes by getting Windows XP install CD to try and repair itself.

    If I try to start Outlook it begins to load and I'm presented with a "Microsoft Office Outlook has encountered a problem and needs to close" dialogic box.

    Both Windows Live Messenger and the HP Toolbox are showing the "Bad Image" dialogic box. Windows Live will not allow me to reinstall.

    I have also tried a system restore but it always comes up as FAILED after the reboot is complete.

    Thanks in advance for your help.

    Here is the HJT log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:51:47 PM, on 9/04/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AskBarDis\bar\bin\AskService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\copSSH\bin\cygrunsrv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\copSSH\bin\sshd.exe
    C:\Program Files\FileZilla Server\FileZilla Server.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\UltraVNC\WinVNC.exe
    C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\UltraVNC\WinVNC.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\DAP\DAP.EXE
    C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe
    C:\Program Files\FileZilla Server\FileZilla Server Interface.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
    C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe
    C:\Program Files\WinFast\WFDTV\WFWIZ.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\PROGRA~1\Eyeball\EYEBAL~1\EyeballChat.exe
    C:\Program Files\Skype\Phone\Skype.exe
    K:\Games\Steam.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Documents and Settings\swift.ARUN.002\Application Data\Dropbox\bin\Dropbox.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Apple Software Update\SoftwareUpdate.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\DllHost.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = file://C:\PROGRA~1\SPEEDB~1\vaproxy.pac
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: ZoneAlarm Spy Blocker Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O4 - HKLM\..\Run: [GBB36X Configure] C:\WINDOWS\system32\JMRaidTool.exe boot
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ToolBoxFX] "c:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:eek:n /alerts:eek:n /notifications:eek:n /fl:eek:n /fr:eek:n /appData:eek:n /tmcp:eek:n
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [WinFastDTV] C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [SpeedBitVideoAccelerator] "C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe"
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [FileZilla Server Interface] "C:\Program Files\FileZilla Server\FileZilla Server Interface.exe"
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Taskbar Shuffle] C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFDTV\WFWIZ.exe
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [Eyeball Chat] "C:\PROGRA~1\Eyeball\EYEBAL~1\EyeballChat.exe" -min
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Steam] "K:\Games\Steam.exe" -silent
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\swift.ARUN.002\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-21-1659004503-1425521274-725345543-1010\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SvcCOPSSH')
    O4 - HKUS\S-1-5-21-1659004503-1425521274-725345543-1010\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NeroScoutOptions.exe (User 'SvcCOPSSH')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
    O4 - Startup: Dropbox.lnk = C:\Documents and Settings\swift.ARUN.002\Application Data\Dropbox\bin\Dropbox.exe
    O4 - Startup: dxva_sig.txt
    O4 - Startup: iTunes.lnk = C:\Program Files\iTunes\iTunes.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: VPN Client.lnk = ?
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apache2.2 - Apache Software Foundation - D:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Openssh SSHD (copSSHD) - Unknown owner - C:\Program Files\copSSH\bin\cygrunsrv.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files\FileZilla Server\FileZilla Server.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe
    O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 14855 bytes
     
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