Experiencing high packet loss

dblol

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May 8, 2021
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Hi everyone, I've noticed that my Tx packet loss is always between 30-40% but I'm not sure what is causing this nor how to fix it. Restarting the router seems to work but only temporarily. I use an ethernet connection directly from my router to my PC.

What could be some of the potential issues causing this large amount of packet loss?
 

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zx10guy

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Have you tried something simple such as replacing the Ethernet cable between your router and the ISP modem? I'm assuming that connectivity test was done at the router.
 

dblol

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May 8, 2021
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I don't have a modem, I just have a "WIFI Hub." The speed test was done on my PC which is connected by Ethernet, however I still had the same packet loss issues when I was using a wireless connection. I suppose this means it's not something to do with the connection between the PC and the hub, but rather the hub and the wall socket. The thing I don't understand is why restarting the hub temporarily fixes it.
 

dblol

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May 8, 2021
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TalkTalk Wi-Fi Hub
version SG4K10001400t

"Hardware version": FAST5364 3.00
 
Joined
Mar 28, 2021
Messages
160
The Wi-Fi Hub must have some type of connection to Internet. You write that do not have a modem. Are you connecting the Wi-Fi Hub to a mobile phone, or some type of mobile Internet device? It appears this model is designed for ADSL. Is that the type of Internet connection?
 

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