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Explorer-based programs won't open

Discussion in 'Windows XP' started by drewda81, Sep 3, 2004.

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  1. drewda81

    drewda81 Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    2
    I'm not real sure how long ago it happened, but all my explorer-based programs (IE, My Docs, even Control Panel) are dead. They pretend like they're going to open, then the desktop goes clean (no icons or start bar), then nothing. No errors, just like I never tried to open the program.

    I've run Spybot and a full-system scan with Live-Updated Norton AV, and they returned nada. Here's my HiJackThis log...

    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\Preferred Customer\Desktop\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=124
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=124
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8l.hpwis.com/
    R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://my.yahoo.com/"); (C:\Documents and Settings\Preferred Customer\Application Data\Mozilla\Profiles\default\xg9qutzd.slt\prefs.js)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Preferred Customer\Application Data\Mozilla\Profiles\default\xg9qutzd.slt\prefs.js)
    O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\3.bin\MYBAR.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Tubby - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - C:\WINDOWS\System32\MTC.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\3.bin\MYBAR.DLL
    O3 - Toolbar: Search Toolbar - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - C:\WINDOWS\System32\MTC.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
    O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
    O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
    O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
    O4 - Global Startup: D-Link AirPlus Xtreme G DWL-G650 Adapter Utility.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
    O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_42.cab
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/partners/aolim/install.cab
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {DE435CAE-6873-11D2-A750-00A024BB782C} (AppKeys Class) - https://corr2.uni.edu/corridor-htdocs/appkeys.cab

    I'm running Win XP with SP2 on a Pavilion ze4400, 1.8 Gig AMD.

    I realize I have some programs running from that... one... program... but I don't think they're causing it.

    I saw those MyWay bar things, and I don't know what those are. Any ideas? Also, if I delete the Global Startup stuff, does that just kill it in the registry so I don't have to empty my bin every time I restart? Cause that would be super. Thanks!
     
  2. Chicon

    Chicon

    Joined:
    Jul 29, 2004
    Messages:
    6,650
    Hi drewda81,

    Hijackthis and fix the following entries :

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=124
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=124
    R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
    O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\3.bin\MYBAR.DLL
    O2 - BHO: Tubby - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - C:\WINDOWS\System32\MTC.dll
    O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
    O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\3.bin\MYBAR.DLL
    O3 - Toolbar: Search Toolbar - {9EAC0102-5E61-2312-BC2D-4D54434D5443} - C:\WINDOWS\System32\MTC.dll
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/...lim/install.cab
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/sof...nch/alaunch.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {DE435CAE-6873-11D2-A750-00A024BB782C} (AppKeys Class) - https://corr2.uni.edu/corridor-htdocs/appkeys.cab

    If http://us8l.hpwis.com is not your Internet provider, also fix :

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8l.hpwis.com/
    O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com

    Reboot.
     
  3. drewda81

    drewda81 Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    2
    Thanks a bunch, that seemed to clear things right up!
     
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