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Explorer does not load

Discussion in 'Windows XP' started by BrianTaylor4, Sep 9, 2004.

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  1. BrianTaylor4

    BrianTaylor4 Thread Starter

    Joined:
    Jul 18, 2004
    Messages:
    9
    Explorer.exe will not load when windows starts. I tried going through task manager and it still come up with the message, windows explorer unexpectedly quit, send/dont send error report. Most other programs will load if I do it manually through the task manager. It does the same thing in Safe Mode as well. I've run NAV but it didnt come up with anything. I also ran Ad-aware but it freezes at the System Volume restore with 50 some problems found. I have to force stop that because after a day it doesnt move, so there is no way for me to see what problems it found. Any help is appreciated.

    Logfile of HijackThis v1.98.2
    Scan saved at 10:18:43 PM, on 9/9/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Q309521.exe:pbdfu
    C:\WINDOWS\system32\userinit.exe
    C:\WINDOWS\system32\taskmgr.exe
    A:\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\prbnj.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\prbnj.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\prbnj.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {1D255CCE-1BDB-DEAC-531F-056830B8A8D0} - C:\WINDOWS\system32\d3si32.dll
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...3d36297b2b37:b70ac5aa8ec48e2e58a29296baabe1d6
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094656628893
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_1us.cab
    O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712...com/downloads/player/Install2.0/Installer.exe
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)
     
  2. fhaslangka

    fhaslangka

    Joined:
    Aug 2, 2004
    Messages:
    461
    try running sfc /scannow (start> Run then type sfc /scannow) you need to insert the installtion cd. it will check the integrity of the system files and it will recopy the corrupted files.
     
  3. BrianTaylor4

    BrianTaylor4 Thread Starter

    Joined:
    Jul 18, 2004
    Messages:
    9
    The installation CD comes up with an error when I try to use it. Also, I tried system restore and there was no dates before the current one that I could use, despite the fact that system restore was on. I have the computer up and running but I used the eplorer.exe file in C:\Windows\ServicePackFiles\i386\explorer.exe. It works but will quit unexpectedly. I ran ad-aware and I have a hijacked browser as well as the CoolWebSearch virus, I got the CWShredder but it does not show that CWS is on my computer, and the site it comes from being down, I don't know how up to date it is. I appreciate your help with this.
     
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