Explorer Error Message when on Internet

[Sheri]

We are getting the the folllowing message when we try to type in a new email address. Explorer This program has performed an illegal operation and will be shut down. Under the details box it say an invalid page fault in KERNEL32.DLL@017fib9d709. If we click on the close box it take us back to the desktop and which is all messed up and all my program icon in the lower right corner are gone. We have to shut the the computer to get back the active desktop back to normal and get back my program icon back. HELP

 

[Rollin' Rog]

It sounds like the issue may be associated with "autocomplete" if the error is occuring when you type something in an address bar.

Try deleting the History cache in Internet Options or turning off Autocomplete.

If it's occuring in Outlook Express you can turn off autocomplete there through Options>Send

And unless you have some compelling need for Active Desktop, I'd turn it off, it is buggy enough as it is. Just right click on the desktop and remove the check for "view as web page"

 

[Sheri]

Originally posted by Rollin' Rog
It sounds like the issue may be associated with "autocomplete" if the error is occuring when you type something in an address bar.

Try deleting the History cache in Internet Options or turning off Autocomplete.

If it's occuring in Outlook Express you can turn off autocomplete there through Options>Send

And unless you have some compelling need for Active Desktop, I'd turn it off, it is buggy enough as it is. Just right click on the desktop and remove the check for "view as web page"

How do I turn off autocomplete, where is it locate?

 

[Rollin' Rog]

In Internet Explorer it can be found in (Tools)>Internet Options>Advanced.