EXPLORER.EXE - APPLICATION ERROR - floating-point inexact result

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Mors Victrix

Thread Starter
Joined
Aug 28, 2006
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6
Hello!
This is my first post to this forum and I hope you can help me...
My problem is a bit ''strange''. There are certain ''corrupted'' folders I can't delete or rename. I can moove a folder in witch a corrupted folder is in (as subfolder), but not the ''corrupted'' one by itself. I also can't delete a fulder with such a ''corrupted'' subfolder. The nuber of such folders is growing. If I try any of mentioned actiones I get this error message(es):
1.EXPLORER.EXE - APPLICATION ERROR
The exception floating-point inexact result.
(0x000008f) occured in the application at location 0x7c812a5b

2.EXPLORER.EXE - APPLICATION ERROR
The exception unknown software exception
(0x0eedfade) occured in the application
at location 0x7c812a5b

3.Runtime error 217 at 0213ebf1

The first message always, the second and third from time to time after the first...

I tried Scandisk, defragmentation, WIN Memory Diagnostic (found nothing). Nothing helped.



Win XP Pro (version 2002), SP2, AMD Processor 3100+ 1,8Ghz, 512 Mb ram...
 

Mors Victrix

Thread Starter
Joined
Aug 28, 2006
Messages
6
This is what it says in Win Event Viewer:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 28.8.2006
Time: 22:12:53
User: N/A
Computer: ****-**********
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 

Mors Victrix

Thread Starter
Joined
Aug 28, 2006
Messages
6
...I guess nobody knows how to help me or just nobody wants to? Is my problem big - hard to fix?
 

Mors Victrix

Thread Starter
Joined
Aug 28, 2006
Messages
6
I was thinking It might be spyware or virus, so I updated & checked:
Ewido found nothing, SpyBot found just some logs, Ad-ware just MRU objects, SUPERAntiSpyware Free Edition nothing, Windows Defender nothing, a-squared Free nothing, Spyware Doctor nothing, Microsoft Malicious software removal tool nothing, Removeit nothing, X-Cleaner nothing, F-Prot Antivirus nothing, AntiVir PE Classic nothing, Kaspersky online scan nothing, bitdefender antirootkit-BETA2 and Blacklight beta nothing, Startup Mechanic found no new startups,...

I think it is safe to assume my computer is clean, but it still might be a new type of spyware or something?

I searched Microsoft and this is what I found:
http://windowssdk.msdn.microsoft.com/en-us/library/ms679349.aspx
http://windowssdk.msdn.microsoft.com/en-us/library/ms679332.aspx
http://support.microsoft.com/kb/102555/en-us
http://support.microsoft.com/kb/94998/en-us
http://support.microsoft.com/kb/97265/en-us
http://support.microsoft.com/kb/69333/en-us
http://support.microsoft.com/kb/61436/en-u

All knowlage base findings on ''floating-point'':
http://support.microsoft.com/search...ating-point&adv=&mode=r&cat=False&range=1-200

Any ideas? Its all greek to me.
 

Mors Victrix

Thread Starter
Joined
Aug 28, 2006
Messages
6
Pleas help me. I can't change a name of any folder. If I do, I get the error message and explorer terminates/restarts. If I make a new folder, I can't give it a name. Heeeeeeeeeeeeeelp!
 

techkid

David
Joined
Sep 1, 2004
Messages
2,339
This one is pretty tough, and probably very rare. You'll have to excuse TSG members, but you also have to accept that not every problem has been solved here. And nobody would keep silent if they had an idea.

I can't say that I can help, but to get the ball rolling for others:

These corrupted folders, are they system folders (ie created/used by Windows) or ones you have created (including installed programs)?

Is there anything in the Event Viewer that indicates what caused the problem? Any error messages (besides those you originally posted) in the Event Viewer?
 
Joined
Dec 9, 2000
Messages
45,855
In addition to chkdsk, have you tried running a drive vendor's diagnostic utility?

Are these old folders which are getting corrupted or newly created ones?

Any chance the CPU is overheating?
 

Mors Victrix

Thread Starter
Joined
Aug 28, 2006
Messages
6
First of all I thank you for responding (I needed at least that...)

I get the error messages when making new folders, trying to change names of new and old folders - not just system - any. I don't do such things (with folders) that often so I am not totaly sure when the problem really started, but I do know I can't have a computer like that.

Everytime I reinstall windows I get error - can't delete explorer exe. I tried manual delete and failed. The Win Defrag tells me It cannot defragment a heavily fragmented pagefile.sys and some other less important files... ?

The processor, motherboard and graphic card are all new... I have two disks, so if it was something with one disk I'd believe, but both? Whatever it is it is quite strange. I am thinking of installing Windows temporarily on drive D:, copying all I need on that drive and then formatting C:\. Than backwards... Quite some work and am a bit afraid I won't mess up anything. You think it's a good idea?
 
Joined
Dec 9, 2000
Messages
45,855
You don't want to delete Explorer.exe -- it is the Windows shell and vital.

Try resetting the page file following the directions in the link below -- then try running chkdsk, then do a defrag in that order.

Don't try to defrag a "dirty" drive -- chkdsk should verify its integrity.

http://support.microsoft.com/?kbid=810093

You also should get a diagnostic utility for the drive from the drive vendor and run it.

Ram should be tested as well:

Beginners Guides: Diagnosing Bad Memory

Windows Memory Diagnostic
Memtest86 - A Stand-alone Memory Diagnostic
 
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