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Explorer.exe crashing, Desktop freezes

Discussion in 'Windows XP' started by firefox9, Jul 29, 2006.

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  1. firefox9

    firefox9 Thread Starter

    Joined:
    Dec 29, 2004
    Messages:
    7
    I'm having a problem with my pc. Everytime I click on an icon on the Desktop or try to copy/move files and folders from the Explorer file browser, Explorer.exe keeps freezing. 2 instances of Dr Watson (drwtsn32.exe) show up in the Task Manager when Explorer.exe freezes and when I terminate them, Explorer.exe crashes and then restarts itself and the problem disappears until next time. Other applications I have running while explorer.exe if frozen works OK so it isn't the entire computer that's freezing, just explorer.exe . I've been looking for solutions via Google and I found a Windows XP hotfix might be to blame (KB908531) http://ufies.org/archives/001815.html . I Uninstalled the hotfix and the problem was fixed, but It started happening again. I have Windows Auto Updates turned off and I didn't install any updates since then. Here is what appears in the Dr. Watson log file.

    I've checked Task Manager and there's nothing unusual running or any new processes I don't recognize. I have Windows XP SP2. Thanks in advance.
     
  2. Sparrow

    Sparrow

    Joined:
    Nov 2, 2002
    Messages:
    134
    From what I have read, the MS update is in conflict with certain installed software.

    Here is Microsoft recommented fix:
    http://support.microsoft.com/kb/918165

    But the fix does seem to need of some registry expertise to accomplish it.
     
  3. firefox9

    firefox9 Thread Starter

    Joined:
    Dec 29, 2004
    Messages:
    7
    I don't see Verclsid.exe running in the Task Manager nor do i have any of the software listed on that page installed on my system so I not sure if that might help.
     
  4. Nick Ferd

    Nick Ferd

    Joined:
    Aug 11, 2006
    Messages:
    1
    I have had this problem for about 9 months. I have tried just about everything except reformatting. A few days ago I noticed a directory called c:\windows\assembly. In this directory was only a single directory called "downloads". This directory, in turn, contained only a single directory called "downloads". I navigated down the structure, and there were about 90+ occurences of this "downloads" directory. I deleted the "assembly" directory together with all its many "downloads" sub directories. I have not had the problem since (three days now). I have no idea what this directory is, or how it got there. It was not present on my other PC. This may have nothing to do with the problem, but if you have this directory, it may be worth following up....Nick
     
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