explorer.exe failure, and a plethora of other weird things on Windows 7

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Liamslove1012

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Feb 7, 2015
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This ones a doosie.

Okay, so about a week ago I was playing The Sims 3 when it crashed, and the launcher wouldn't pop back up. No big deal, right? I restarted my computer and it instantly went to safe mode and ran CHKDSK (Check Disk, I presume?) and removed a bunch of stuff, it honestly went so fast and I had no idea what was going on, other than it was running CHKDSK. After that my computer has been behaving weirdly.

I ran avast, and nothing came up, but I noticed my default google tab was something called Vosteran.com. I googled and it turns out, it was a malware. I took the steps to remove it, and it seems to be completely gone from the computer, but I'm still having major issues.

When I try to access certain things through the control panel (Such as creating a new user, or uninstalling programs) nothing happens. Its hit or miss with certain things. I can do things like change my password, and change my clock settings, but when I click on other options, like uninstall program, or add devices (and even scarier, turning on windows defender) nothing happens when I click.

I've also noticed that when I try to change my monitor's resolution, it tells me that windows.exe has failed. "Server Execution has Failed"

I've tried to diagnose it through the boot menu, but it passes every single test.

I'm trying to avoid restoring my computer, because I have a lot of stuff on here that I don't want to lose, and I can't back it up, because Windows Backup won't launch when I try to open it, and there is way too many files for a USB to handle. I can't even attach things to emails, when I try, nothing happens.

Another annoying thing that has happened - Internet sounds don't play! I get the little badum noise when headphones or speakers connect, and I get the ding when I adjust the volume, but when I try to listen to sounds through the internet, or through video games, there's no sound.


I'm not sure what all you might need to help with this problem, so if you need any specifications just let me know and I'll post them.

Thank you so much!
 
Joined
Aug 4, 2003
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Hello Liamslove1012 ans welcome to TSG.

I think this should be posted in Virus & Other Malware Removal Section of TSG. It's clear you have infection only certified members here are permitted to help. I'll contact one to look into your post.
 

Macboatmaster

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