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Explorer.exe issue (Need Help ASAP)!!!

Discussion in 'Windows Vista' started by shakal802, Apr 1, 2008.

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  1. shakal802

    shakal802 Thread Starter

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    I am having some issues using my computer.

    The problem is, every time I open IE or a folder,

    The folder automatically closes along with Explorer.exe which basically does not allow me to view my folders on my desktop and my menu at the bottom.

    The only method I use to bring back Explorer.exe is to create a new process entering "explorer.exe".

    However it does not really help because once I another folder it repeats the problem again.

    I am in the need for professional help.

    I hope I can receive one soon! :(
     
  2. Elvandil

    Elvandil

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    See if the same thing happens in Safe Mode. If it does, run Autoruns and look under the Explorer tab. See if there are any dll's that are new or unwanted and disable them. You may be able to track down the problem this way.

    If you have installed any program recently that added context menu entries to explorer, try turning off the context menu in the program's settings, or uninstall it.
     
  3. shakal802

    shakal802 Thread Starter

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    The program seems very useful and I have found one DLL file that was created not too long ago.

    It is named tustu.dll.

    May I ask if it is safe to disable or remove it?

    Also, May I ask if it is the source of my problem?
     
  4. Elvandil

    Elvandil

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    It is unknown to me and not on my system, so it is not needed. Try unchecking the bvox so it won't load. That way, you can restore it if you want.

    You don't need to reboot after changing one of those, but you do need to kill explorer and restart it using Task Manager.
     
  5. shakal802

    shakal802 Thread Starter

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    This is very strange I have found another file called

    mljge.dll

    Located at c:\windows\system32\mljge.dll

    After I searched information about it, I found many threat reports about it.

    I simply deleted it and restarted explorer.exe.

    After that the problem still existed.

    After that I checked for more files on Autoruns and found mljge.dll again.

    I removed and and restarted explorer and the file was back again.
     
  6. unbidden

    unbidden

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    I believe those dlls are associated with the Vundo Trojan.
    It would be wise to run some spyware and virus scans along with the Vundo removal tool.
     
  7. shakal802

    shakal802 Thread Starter

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    I currently don't have money to buy a removal tool.

    Is there an option where I can manually and permanently remove it?

    Or, a free removal tool?
     
  8. unbidden

    unbidden

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