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Explorer Freezes

Discussion in 'Windows XP' started by jaredx2, Jan 3, 2007.

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  1. jaredx2

    jaredx2 Thread Starter

    Joined:
    Jan 3, 2007
    Messages:
    1
    Hi - very strange and very ongoing problem here.

    Windows XP SP2 - I've uninstalled everything I can. Searched for Viruses, Trojans etc..

    The basic problem is that the computer freezes.
    The CPU usage doesn't spike it just freezes and then starts again.
    When I shut down I often get an Exporer.exe error.

    I've been working on this for a week. I don't want to reformat unless I have to.

    I attached my HiJackThis log... Any ideas?

    Logfile of HijackThis v1.99.1
    Scan saved at 3:08:19 PM, on 1/3/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\Kernell.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\SYSTEM32\taskmgr.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\cmd.exe
    C:\Documents and Settings\Adminstrator\Desktop\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://search.msn.com/spbasic.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1167853696921
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: System Event Trap (Evttrp) - Cat Soft - C:\WINDOWS\system32\Kernell.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    What is this service, I can find no useful information on it and it looks suspicious:

    O23 - Service: System Event Trap (Evttrp) - Cat Soft - C:\WINDOWS\system32\Kernell.exe

    If you did not install it and cannot vouch for it, I would recommend removing it.

    To do this go to start > run cmd and at the prompt enter:

    sc delete Evttrp

    and reboot.

    Alternately you can just disable the service by running services.msc and finding

    "System Event Trap" and double click and set the startup mode to disabled and reboot.

    If you are sure that service is not involved in the problem you should be looking into overheating as a possible issue.

    Blow out any dust from the computer and ensure the fan is working.
     
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