explorer hanging up, can't IM in game rooms, resource usage high.

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abilynn

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Joined
Sep 26, 2003
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I have trouble with my explorer hanging up which just started recently (in last month). Found 4 script viruses which i deleted. Couldnt use pc for 2 weeks because i couldnt get past ini screen. Left it off for few days, not had problem since. (still hold breath tho when i reboot.) I freeze when I IM in rooms/sites but not when I use Yahoo msgr. Resources are used up quickly and unless i reboot...cant get them back. Any ideas or help would be appreciated. thank you.
 
Joined
Aug 23, 2001
Messages
1,218
she is running on win98 and using 192 of ram. and has (still a ton of things on her start up) I helped her last night go through the list and we got rid of alot.. she had about 30 things starting up.. that didnt help her any either.. we got rid of alot of the start ups but she still has some i am not sure about .
 
Joined
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Messages
1,218
That was done just this am.. nothing was found
sorry I am replying for her but yet again she is having probs with her puter freezing.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Happy belated bd, sc ;)

Can we get a list posted of her startup items via start, run, msinfo32, software, startups?

Also, can she download hijack this and run it, then get a scanlog posted somehow?
http://www.tomcoyote.org/hjt/
 
Joined
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Messages
1,218
TY for the Bday wish :)


here is a list of things that were on her start up last night from
start/run/msconfig/startup

she is off line right now puter hung on her again..and needs to get stuff done.. very sorry ACA for having bothered you

scanreg
yahoo pager
system tray
tweak ui
eanthology app
critical update
quicktime task
webscan
atipa
2wsystray
bjcfd
tgcmd
load power profiles
new.net start up
eanthology critical update alert
tweak UI
load power profile
scheduling agent
ms office setup
screenthemes
ensonicmixer
aticwd32
atikey
eapcisetup
load qm
powerreg scheduler
power reg scheduler v3



now from that list we unchecked the following
power reg scheduler v3
power reg shceduler
load qm
eapcisetup
ensonicmixer
aticwd32
atikey
yahoo pager
quicktime task
atipa
bjcfd
new.net startup

and not sure on the 2wsystray one...


from what i could find i was finding that eanthology is not good to have.. but she says she pays for that and dont want to get rid of it..

not the whole thing you asked for but some idea on what was on her puter

she still has alot starting up on her puter i think. and when she goes to play a game in yahoo or does something like that her resources go from 95% to like 50 something % .. or lower.. every now and then she has to reboot to get her system resources back up and also if she does more than 1 or 2 things her puter will freeze on her.. she cannot im in yahoo or anything like that or it will boot her or freeze her as well.

hope this helps some..
she has done a scan at housecalls this morning and nothing came up
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
First have her go into add/remove programs and see if new.net can be uninstalled.

Then have her uncheck everything except for the load power profiles, scanreg and systray, then restart.

Unchecking startup items don't remove them from the system, so tell her to chill and uncheck them.
 
Joined
Aug 23, 2001
Messages
1,218
she went to reply here and the puter froze on her.. trying to see what i can do for her and get u the scanlog from her..

will post back if she cant
 

abilynn

Thread Starter
Joined
Sep 26, 2003
Messages
11
okay lets try this again. i did remove newnet from pc thru add/remove. i also unchecked everything you suggested and restarted pc. booted up fine..locked up when i tried to repost. so i put everything back that i took off...so far no problems with locking up now. lol

off line i have 94% resources...on line i have 74% available.

and now im not getting responses back in yahoo msgr. explorer is hesitating still as well. and for some reason my home page isnt able to get to my email. i have to click the icon at top of page.

as for eanthology...sweet its gone kay? i deleted it and uninstalled it completely, went thru file by file! lol

of those viruses...one was a comtsr and the other three had something to do with the dsl upgrade i did earlier...after the upgrade i couldnt get past the ini screen at bootup.

any other questions you have just ask...ill be here. :)
 

abilynn

Thread Starter
Joined
Sep 26, 2003
Messages
11
as for the scan log i cant get it...pc is saying it doesnt exist. and yes i do have the box checked to add to it. sorry.
 

abilynn

Thread Starter
Joined
Sep 26, 2003
Messages
11
okay here is the scanlog from hijacker...its huge tho...have fun reading it aca! lol

Logfile of HijackThis v1.97.2
Scan saved at 3:53:03 PM, on 9/26/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\MV8J1MBA\HIJACKTHIS[1]\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Office2K\Office\OSA9.EXE
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Wallpaper (HKLM)
O9 - Extra 'Tools' menuitem: &Toolbar Wallpaper (HKLM)
O9 - Extra button: Offline (HKLM)
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone (HKLM)
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone (HKLM)
O9 - Extra button: Facemail (HKLM)
O9 - Extra 'Tools' menuitem: LifeFX Facemail (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {9CF28A69-7659-4C51-BFD5-9ADE19E19EC3} (RegConfig Class) - http://download.yahoo.com/dl/installs/bkm/prod/yregcfg.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.5444560185
O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} - http://defender.veloz.com//pub/download/scandl_cnry.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yse/yinstmulti.cab
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://www112.coolsavings.com/download/cscmv5X.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab
 

abilynn

Thread Starter
Joined
Sep 26, 2003
Messages
11
okay. did dl ad aware and spybot. ad aware got rid of the rest of eanthology i missed and spybot doesnt get past this one file named....C2.lop. told me i didnt have enough mem to finish it...and i had 64% free. anyway...explorer still hesitating bad! not sure why either. and still have to get mail from icon at top of page or thru yahoo msgr.
just thought you should know.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Office2K\Office\OSA9.EXE

Take that out of the startup items, big resource hog.

Also, recheck scanregistry there.......that is important to have.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL

Have hijack fix those, and ignore my scanregistry, I see it is starting up, just missed it ;)
 
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