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explorer hanging up, can't IM in game rooms, resource usage high.

Discussion in 'Earlier Versions of Windows' started by abilynn, Sep 26, 2003.

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  1. abilynn

    abilynn Thread Starter

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    Sep 26, 2003
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    I have trouble with my explorer hanging up which just started recently (in last month). Found 4 script viruses which i deleted. Couldnt use pc for 2 weeks because i couldnt get past ini screen. Left it off for few days, not had problem since. (still hold breath tho when i reboot.) I freeze when I IM in rooms/sites but not when I use Yahoo msgr. Resources are used up quickly and unless i reboot...cant get them back. Any ideas or help would be appreciated. thank you.
     
  2. sweetcheekies

    sweetcheekies

    Joined:
    Aug 23, 2001
    Messages:
    1,218
    she is running on win98 and using 192 of ram. and has (still a ton of things on her start up) I helped her last night go through the list and we got rid of alot.. she had about 30 things starting up.. that didnt help her any either.. we got rid of alot of the start ups but she still has some i am not sure about .
     
  3. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    It could be you have some virus still hanging around. I'd update my virus definitions and run a scan or run one online at TrendMicso's HouseCall.
     
  4. sweetcheekies

    sweetcheekies

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    That was done just this am.. nothing was found
    sorry I am replying for her but yet again she is having probs with her puter freezing.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Happy belated bd, sc ;)

    Can we get a list posted of her startup items via start, run, msinfo32, software, startups?

    Also, can she download hijack this and run it, then get a scanlog posted somehow?
    http://www.tomcoyote.org/hjt/
     
  6. sweetcheekies

    sweetcheekies

    Joined:
    Aug 23, 2001
    Messages:
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    TY for the Bday wish :)


    here is a list of things that were on her start up last night from
    start/run/msconfig/startup

    she is off line right now puter hung on her again..and needs to get stuff done.. very sorry ACA for having bothered you

    scanreg
    yahoo pager
    system tray
    tweak ui
    eanthology app
    critical update
    quicktime task
    webscan
    atipa
    2wsystray
    bjcfd
    tgcmd
    load power profiles
    new.net start up
    eanthology critical update alert
    tweak UI
    load power profile
    scheduling agent
    ms office setup
    screenthemes
    ensonicmixer
    aticwd32
    atikey
    eapcisetup
    load qm
    powerreg scheduler
    power reg scheduler v3



    now from that list we unchecked the following
    power reg scheduler v3
    power reg shceduler
    load qm
    eapcisetup
    ensonicmixer
    aticwd32
    atikey
    yahoo pager
    quicktime task
    atipa
    bjcfd
    new.net startup

    and not sure on the 2wsystray one...


    from what i could find i was finding that eanthology is not good to have.. but she says she pays for that and dont want to get rid of it..

    not the whole thing you asked for but some idea on what was on her puter

    she still has alot starting up on her puter i think. and when she goes to play a game in yahoo or does something like that her resources go from 95% to like 50 something % .. or lower.. every now and then she has to reboot to get her system resources back up and also if she does more than 1 or 2 things her puter will freeze on her.. she cannot im in yahoo or anything like that or it will boot her or freeze her as well.

    hope this helps some..
    she has done a scan at housecalls this morning and nothing came up
     
  7. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    First have her go into add/remove programs and see if new.net can be uninstalled.

    Then have her uncheck everything except for the load power profiles, scanreg and systray, then restart.

    Unchecking startup items don't remove them from the system, so tell her to chill and uncheck them.
     
  8. sweetcheekies

    sweetcheekies

    Joined:
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    1,218
    she went to reply here and the puter froze on her.. trying to see what i can do for her and get u the scanlog from her..

    will post back if she cant
     
  9. abilynn

    abilynn Thread Starter

    Joined:
    Sep 26, 2003
    Messages:
    11
    okay lets try this again. i did remove newnet from pc thru add/remove. i also unchecked everything you suggested and restarted pc. booted up fine..locked up when i tried to repost. so i put everything back that i took off...so far no problems with locking up now. lol

    off line i have 94% resources...on line i have 74% available.

    and now im not getting responses back in yahoo msgr. explorer is hesitating still as well. and for some reason my home page isnt able to get to my email. i have to click the icon at top of page.

    as for eanthology...sweet its gone kay? i deleted it and uninstalled it completely, went thru file by file! lol

    of those viruses...one was a comtsr and the other three had something to do with the dsl upgrade i did earlier...after the upgrade i couldnt get past the ini screen at bootup.

    any other questions you have just ask...ill be here. :)
     
  10. abilynn

    abilynn Thread Starter

    Joined:
    Sep 26, 2003
    Messages:
    11
    as for the scan log i cant get it...pc is saying it doesnt exist. and yes i do have the box checked to add to it. sorry.
     
  11. normmork

    normmork

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    Oct 4, 2002
    Messages:
    76
  12. abilynn

    abilynn Thread Starter

    Joined:
    Sep 26, 2003
    Messages:
    11
    okay here is the scanlog from hijacker...its huge tho...have fun reading it aca! lol

    Logfile of HijackThis v1.97.2
    Scan saved at 3:53:03 PM, on 9/26/03
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\STARTER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\MV8J1MBA\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Office2K\Office\OSA9.EXE
    O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
    O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
    O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
    O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
    O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
    O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
    O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
    O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Wallpaper (HKLM)
    O9 - Extra 'Tools' menuitem: &Toolbar Wallpaper (HKLM)
    O9 - Extra button: Offline (HKLM)
    O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone (HKLM)
    O9 - Extra 'Tools' menuitem: Add to R&estricted Zone (HKLM)
    O9 - Extra button: Facemail (HKLM)
    O9 - Extra 'Tools' menuitem: LifeFX Facemail (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {9CF28A69-7659-4C51-BFD5-9ADE19E19EC3} (RegConfig Class) - http://download.yahoo.com/dl/installs/bkm/prod/yregcfg.cab
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
    O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
    O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.5444560185
    O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} - http://defender.veloz.com//pub/download/scandl_cnry.cab
    O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yse/yinstmulti.cab
    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://www112.coolsavings.com/download/cscmv5X.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab
     
  13. abilynn

    abilynn Thread Starter

    Joined:
    Sep 26, 2003
    Messages:
    11
    okay. did dl ad aware and spybot. ad aware got rid of the rest of eanthology i missed and spybot doesnt get past this one file named....C2.lop. told me i didnt have enough mem to finish it...and i had 64% free. anyway...explorer still hesitating bad! not sure why either. and still have to get mail from icon at top of page or thru yahoo msgr.
    just thought you should know.
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Office2K\Office\OSA9.EXE

    Take that out of the startup items, big resource hog.

    Also, recheck scanregistry there.......that is important to have.
     
  15. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
    O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL

    Have hijack fix those, and ignore my scanregistry, I see it is starting up, just missed it ;)
     
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