SHAYLA1974
Thread Starter
- Joined
- Nov 28, 2001
- Messages
- 6
Hi there,
I was wondering if somebody can help me with a problem i have when trying to get into my start menu. I press the start button and I get an error message stating that " Explorer has caused an error in kernel32.dll please try restarting your computer" I have tried restarting my computer, but it keeps doing the same thing. I also get errors for shell32.dll. on some advice i downloaded ad aware to find spy ware on my computer and it found and got rid of the spy ware, however it didn't help with the dll problems I am still having when trying to get into my start menu. I am by no means computer literate, so please be specific and use simple terms. thank you so much

I was wondering if somebody can help me with a problem i have when trying to get into my start menu. I press the start button and I get an error message stating that " Explorer has caused an error in kernel32.dll please try restarting your computer" I have tried restarting my computer, but it keeps doing the same thing. I also get errors for shell32.dll. on some advice i downloaded ad aware to find spy ware on my computer and it found and got rid of the spy ware, however it didn't help with the dll problems I am still having when trying to get into my start menu. I am by no means computer literate, so please be specific and use simple terms. thank you so much