explorer has problem

[james E.??]

plz. help me!! when I answer a e-mail with a web site address I get the message "explorer has encountered a problem and has to shut down" Then end up on my home page. HERES the big question, It does not do it to all the links, all the time.it really is annoying. P.S. I started to notice this around the time that Norton started to as me to renew anti-virus protection!!

 

[blues_harp28]

Hi...and welcome..
D/load...Spybot...Ad-Aware..links below...check for up-dates..scan..remove what they find...
Run a HJT log...www.thespykiller.co.uk/files/HJTsetup.exe
Install in C:\ program file....Let it scan..save logfile to notepad>edit>select all>edit>copy>paste on your thread...