1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Explorer problems

Discussion in 'All Other Software' started by Khouse, Jan 10, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. Khouse

    Khouse Thread Starter

    Joined:
    Jan 10, 2006
    Messages:
    28
    Whenever I try to run any explorer program, like search, or opening a folder (On my desk or the start menu), my computer slows down to point where the only thing I can do is close it through task manager.

    This isn't the only problem. No media playing program works. iTunes started off with just freezing when I went to the music store, now it's whenever I turn it on. Anytime firefox is asked to play videos, it freezes up. Also, a couple months back my computer was completely crippled by what I assume was a virus causing a repeated opening of Dr. Watson. That's stopped, but I remember seeing drwtsn32.exe in the Task manager a couple days ago.

    So, I ask people with experience, is this a virus? Something that I probably did wrong? And more importantly, is there anything I can do about it?
     
  2. Augie65

    Augie65

    Joined:
    Mar 23, 2005
    Messages:
    6,052
    You might want to download and run HijackThis. Save the .exe to "C:\Program Files\Hijack This. Then run a scan and save a log file, copy and paste the log in the Security Forum.
     
  3. 911

    911

    Joined:
    Mar 25, 2003
    Messages:
    546
    Your problem could be caused by a virus infection. If you don't have antivirus programs, download and run the free program AVG-7 from http://free.grisoft.com/doc/1/lng/us/tpl/v5.

    If it is not a virus, it could be spyware. These things watch where you browse, and report your activities to their home-sites, and they do not mind changing your browser and email settings if it helps them in their schemes. They can also tie up your computer in busy-busy loops. Go to
    http://www.lavasoftusa.com/
    and download the free program Ad-Aware. You might also try SPYBOT S&D which you can download from
    http://www.lurkhere.com/~nicefiles/index.html
    Each will scan your system for spyware, and allow you to delete any that it finds. Run the removal program in Safe mode. Windows won't let "open" files get changed except by the program that opened them. If the infection is in a file that some program has opened, removing it is a problem. Safe mode bypasses all those start menu programs that open when you boot up, so the infected files probably won't be open, and the infection can be removed. After removal, clear any existing System Restore points, so the infection can't come back. ---911
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/433033

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice