Explorer problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Khouse

Thread Starter
Joined
Jan 10, 2006
Messages
28
Whenever I try to run any explorer program, like search, or opening a folder (On my desk or the start menu), my computer slows down to point where the only thing I can do is close it through task manager.

This isn't the only problem. No media playing program works. iTunes started off with just freezing when I went to the music store, now it's whenever I turn it on. Anytime firefox is asked to play videos, it freezes up. Also, a couple months back my computer was completely crippled by what I assume was a virus causing a repeated opening of Dr. Watson. That's stopped, but I remember seeing drwtsn32.exe in the Task manager a couple days ago.

So, I ask people with experience, is this a virus? Something that I probably did wrong? And more importantly, is there anything I can do about it?
 

911

Joined
Mar 25, 2003
Messages
546
Your problem could be caused by a virus infection. If you don't have antivirus programs, download and run the free program AVG-7 from http://free.grisoft.com/doc/1/lng/us/tpl/v5.

If it is not a virus, it could be spyware. These things watch where you browse, and report your activities to their home-sites, and they do not mind changing your browser and email settings if it helps them in their schemes. They can also tie up your computer in busy-busy loops. Go to
http://www.lavasoftusa.com/
and download the free program Ad-Aware. You might also try SPYBOT S&D which you can download from
http://www.lurkhere.com/~nicefiles/index.html
Each will scan your system for spyware, and allow you to delete any that it finds. Run the removal program in Safe mode. Windows won't let "open" files get changed except by the program that opened them. If the infection is in a file that some program has opened, removing it is a problem. Safe mode bypasses all those start menu programs that open when you boot up, so the infected files probably won't be open, and the infection can be removed. After removal, clear any existing System Restore points, so the infection can't come back. ---911
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

No members online now.
Top