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explorer stopped working

Discussion in 'Web & Email' started by Nickoel, Apr 3, 2010.

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  1. Nickoel

    Nickoel Thread Starter

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    ok.. so my explorer just shut down and stopped opening all together immediately following approving the upgrade to explorer 8.. what did i do.. i'm on another computer now.. and i can't get online at all with the computer in question now... help :confused:
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

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    Hi and welcome. What version of Windows are you running?
     
  3. Nickoel

    Nickoel Thread Starter

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    windows XP
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

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    Have you tried uninstalling Internet Explorer 8?
     
  5. Nickoel

    Nickoel Thread Starter

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    it doesn't appear to have installed at all.. just when i hit the install button.. my browser shut down and i havent been able to get it back since
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

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    So it's not listed in Add or Remove Programs?

    It would say Windows Internet Explorer 8.

    You could maybe try a System Restore. Roll the computer back to a few days earlier before you let the update install.
     
  7. Nickoel

    Nickoel Thread Starter

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    can i just roll it back to before this happened or will i loose anything i've done over the past few days? also.. how do i do that exactly.. sorry.. i'm not the most savy
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

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    System Restore takes "snapshots" of critical system files and some program files and registry settings and stores this information as restore points. If your computer is not functioning correctly, you can use these restore points to return Windows XP to a previous state when your computer was functioning correctly. It can also change scripts, batch files, and other kinds of executable files on your computer.

    System Restore does not affect personal files, such as e-mail, documents, or photos.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
    On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
    On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
    On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
    The System Restore Restoration Complete page is displayed.
    Click OK.
    If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.
     
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