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Ext. DVD drive doesn't show in My Computer

Discussion in 'Hardware' started by cwilmot, Nov 15, 2006.

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  1. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    I recently purchased and installed an ext. DVD drive. Should it not, when connected, show up in My Computer as another drive with a new drive letter? It does not.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Does it give you a connect tone? Do you see anything in Device Manager when you connect it? You can give my driver refresh process a try:

    First step, Start, Programs, Accessories, System Tools, System Restore. Create a restore point and name it something like "Before USB Fix". This is to bail you out if something goes wrong during the following process and makes things worse.

    Create a file with NOTEPAD containing the following lines and save it as FIX.REG
    -------------------------- Use text after this line --------------------------------
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

    "DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
    -------------------------- Use text before this line --------------------------------

    Double click on FIX.REG and say yes to the Merge Into Registry question.

    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Disk Drives that you know are not present.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.

    NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
     
  3. singel352000

    singel352000

    Joined:
    Apr 18, 2005
    Messages:
    63
    I had the same problem with 80 g HD conecting through USB. Computer did not recognise it I sent it back to supplyer and thay said it had to be formated fist :confused: dah so thay did It for me and sent it back and It works fine just a bit embarising so I hope this may help (y)
     
  4. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    To: John Will

    Yes, in answer to your first question. It pings when I connect and when I disconnect. So, obviously, the computer is recognizing it.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Since this is an optical drive, I can't imagine how this will help in this situation. :confused:
     
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