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external drive can't be accessed

Discussion in 'Windows XP' started by mtntgr, Feb 22, 2009.

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  1. mtntgr

    mtntgr Thread Starter

    Joined:
    Feb 17, 2009
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    Hi,

    Just re-installed my OS and restored data files from Maxtor One-Touch external drive (using goodsync).
    Then I set up a backup profile - one way / from computer to Maxtor.
    After the first backup I can no longer access the Maxtor (E-drive).

    I see it's icon in explorer, but can't access it at all.
    The drives properties show it being completely full of "raw data".
    (It can't be re-formatted either.)

    There is some data I'd like to recover, but failing that re-formatting would be better than nothing.
    (I'm absolutely sure there is nothing physically wrong with drive.)

    GoodSync says-
    The request could not be performed because of an I/O device error.
    (error - 2147023779)
    Windows XP gives similar messages.

    Attempted to use GRC.com's Spinrite, but it can't recognize the drive.

    Any helpful suggestions would be greatly appreciated.

    Thanks
     
  2. Dan O

    Dan O

    Joined:
    Feb 13, 1999
    Messages:
    8,974
  3. mtntgr

    mtntgr Thread Starter

    Joined:
    Feb 17, 2009
    Messages:
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    already have
     
  4. Dan O

    Dan O

    Joined:
    Feb 13, 1999
    Messages:
    8,974
    Have you tried connecting the drive to another PC without installing any software?

    You should be able to access it. If not the hard drive may be bad.
     
  5. mtntgr

    mtntgr Thread Starter

    Joined:
    Feb 17, 2009
    Messages:
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    yes an old laptop
    usb 1.0 - laptop didn't like it, so nto conclusive

    thanks
     
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