1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

External enclosure issue

Discussion in 'Hardware' started by openreel, Sep 5, 2018.

Thread Status:
Not open for further replies.
  1. openreel

    openreel Thread Starter

    Feb 19, 2014
    I have a TOSHIBA 1TB USB 2.0 external HDD. The plastic shell is removed and the HDD is assembled into a good quality all-metal USB 3.0 enclosure.

    Its connected thru a good-quality USB 3.0 hub with its own power supply. The cable has good quality too.

    Normally, it works without problems with my Win 8.1 x64 laptop, however after some time when its leaved idle, I cannot Safely Remove it (also right click doesn't work on the Explorer), despite I can still access the files. Then I remove it manually and reconnect it, Remove Safely becomes possible for a short time.

    Also, I get this error:

    not accessible.jpg

    It had no issues when it was in its original 2.0 enclosure.

    Any idea is highly appreciated!
  2. Oddba11


    May 12, 2011
    First Name:
    Try directly connecting to the PC (ie: without the hub).

    Some external USB drives have issues with hubs, and also with cable length. Some external USB3 drives ship with a rather short cable (for example), and often won't work directly connected if a longer cable is used.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1216110

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice